Compliance Investigator 1 -TLB

Department of Labo; Atlanta (GA); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Life

Disability

Paid Time Off

Holidays

Sick Leave

Retirement Plan

Job summary

Georgia Department of Labor is seeking a Compliance Investigator 1 - TLB in Atlanta to support unemployment insurance identification verification and overpayment cases. Under supervision, you will gather evidence, prepare case files for potential civil or criminal actions, and handle required reports while delivering customer service on verification processes.

Qualifications include a bachelor's degree, 2+ years of investigative experience, 4+ years in processing claims, and strong interview

Qualifications

• Bachelor's degree in a related field from an accredited college or university.
• Two years of professional investigative experience with a state, federal or local governmental entity.
• Four or more years experience processing and/or adjudicating claims/rendering overpayment determinations.
• Ability to use proper and effective investigative and interview techniques.
• Proficiency in Microsoft Office suite.

Responsibilities

• Gathers pertinent documents and evidence to support findings.
• Assists in preparing cases for overpayment establishment, civil action and criminal prosecution.
• Processes required department, state and federal reports per established guidelines.
• Provides customer service to internal and external customers regarding identification verification requirements and other areas of assignment.
• Responses to customer emails, faxes, phone calls and other correspondence.
• Performs other duties as assigned.

Skills

Investigative experience

Case processing

Interview techniques

Microsoft Office

Education

Bachelor's degree in related field

Tools

Microsoft Office

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:Compliance Investigator 1 -TLBAgency:Department of LaborJob Requisition ID:JR0000006747Shift:Day (United States of America)Compensation Details:$51,000.00/YR.Job Description:Compliance Investigator 1 – TLBJob Code: PSP080Pay Grade: HSalary: $51,000.00The Georgia Department of Labor is accepting applications to fill multiple Compliance Investigator 1- TLB positions in the Benefits Payment Control Unit. at the Georgia Department of Labor Headquarters in downtown Atlanta, GA.The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.These are time limited positions subject to funding availability and the needs of the Agency.All applicants, except GDOL employees who have taken the assessment previously, must complete the following assessment which will take approximately 10 minutes:https://assessment.predictiveindex.com/bo/ffo/1SpecialInvestigator_2024JOB SUMMARYThe Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.The Compliance Investigator 1 - TLB, u nder general supervision, reviews Unemployment Insurance Identify Verification and ID Theft cases.ESSENTIAL FUNCTION & RESPONSIBILITIESGathers pertinent documents and evidence to support findings.Assists in preparing cases for overpayment establishment, civil action and criminal prosecution.Processes required department, state and federal reports per established guidelines.Provides customer service to internal and external customers regarding identification verification requirements and other areas of assignment.Responses to customer emails, faxes, phone calls and other correspondence.Performs other duties as assigned.PREFERRED QUALIFICATIONBachelor's degree in a related field from an accredited college of universityTwo years of professional investigative experience with a state, federal or local governmental entityFour or more years experience processing and/or adjudicating claims/rendering overpayment determinationsAbility to use proper and effective investigative and interview techniquesExperience generating and managing high volume, detailed work, requiring critical thinking skillsAbility to use proper spelling, grammar and punctuation in reportsProficiency in the use of Microsoft Office suiteWHY YOU SHOULD APPLYThe State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:Georgia Defined Contribution Retirement PlanHealth Insurance (multiple plans)Flexible / Voluntary BenefitsFlexible Spending Accounts (healthcare and dependent care)DentalVisionLifeDisabilityLong Term CareLegalPaid Time Off13 HolidaysAnnual LeaveSick LeaveOther Leave, including Parental LeaveEmployee Assistance ProgramEmployee DiscountsEmployee Purchasing ProgramADDITIONAL INFORMATION:In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.Minimum Qualifications:High school diploma/GED and completion of two (2) years of coursework (90 quarter or 60 semester hours) at an accredited college or university and one year of directly related experience.-Note: Some positions may require a valid driver's license. -Note: Some positions may require P.O.S.T. certification or eligibility.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.