Compliance Investigator 1 -TLB

Labor, Department of; United States; On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Flexible benefits

Paid time off

Holidays

Job summary

The Georgia Department of Labor (GDOL) is seeking a Compliance Investigator 1 – TLB to join the Benefits Payment Control Unit at our downtown Atlanta headquarters. Under general supervision, you will review unemployment insurance identify verification and ID theft cases, gather evidence, and support case preparation for overpayments and potential actions.

The role requires attention to detail, strong investigative skills, and the ability to work with internal customers and external stakeholders.

Qualifications

• Bachelor's degree in a related field.
• Two years of professional investigative experience with a governmental entity.
• Four or more years processing and/or adjudicating claims or overpayment determinations.
• Ability to use proper investigative and interview techniques.
• Strong reporting skills with clear spelling, grammar, and attention to detail.
• Proficiency in Microsoft Office suite.

Responsibilities

• Gathers pertinent documents and evidence to support findings.
• Assists in preparing cases for overpayment establishment, civil action and criminal prosecution.
• Processes required department, state and federal reports per established guidelines.
• Provides customer service to internal and external customers regarding identification verification requirements and other areas of assignment.
• Responses to customer emails, faxes, phone calls and other correspondence.
• Performs other duties as assigned.

Skills

Investigative experience

Interview techniques

High-volume processing

Report writing

Spelling and grammar

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Compliance Investigator 1 -TLB Agency: Department of Labor Job Requisition ID: JR0000006747 Shift: Day (United States of America) Compensation Details: $51,000.00/YR.

Job Description

Compliance Investigator 1 – TLB Job Code: PSP080 Pay Grade: H Salary: $51,000.00 The Georgia Department of Labor is accepting applications to fill multiple Compliance Investigator 1- TLB positions in the Benefits Payment Control Unit at the Georgia Department of Labor Headquarters in downtown Atlanta, GA. The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303. These are time limited positions subject to funding availability and the needs of the Agency. All applicants, except GDOL employees who have taken the assessment previously, must complete the following assessment which will take approximately 10 minutes: https://assessment.predictiveindex.com/bo/ffo/1SpecialInvestigator_2024

JOB SUMMARY The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future. The Compliance Investigator 1 - TLB, under general supervision, reviews Unemployment Insurance Identify Verification and ID Theft cases.

ESSENTIAL FUNCTION & RESPONSIBILITIES

• Gathers pertinent documents and evidence to support findings.
• Assists in preparing cases for overpayment establishment, civil action and criminal prosecution.
• Processes required department, state and federal reports per established guidelines.
• Provides customer service to internal and external customers regarding identification verification requirements and other areas of assignment.
• Responses to customer emails, faxes, phone calls and other correspondence.
• Performs other duties as assigned.

PREFERRED QUALIFICATION

• Bachelor's degree in a related field from an accredited college of university
• Two years of professional investigative experience with a state, federal or local governmental entity
• Four or more years experience processing and/or adjudicating claims/rendering overpayment determinations
• Ability to use proper and effective investigative and interview techniques
• Experience generating and managing high volume, detailed work, requiring critical thinking skills
• Ability to use proper spelling, grammar and punctuation in reports
• Proficiency in the use of Microsoft Office suite

WHY YOU SHOULD APPLY

• Georgia Defined Contribution Retirement Plan
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
• Flexible Spending Accounts (healthcare and dependent care)
• Dental
• Vision
• Life Disability
• Long Term Care
• Legal
• Paid Time Off
• 13 Holidays
• Annual Leave
• Sick Leave
• Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION

• In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

Minimum Qualifications

• High school diploma/GED and completion of two (2) years of coursework (90 quarter or 60 semester hours) at an accredited college or university and one year of directly related experience.
• Note: Some positions may require a valid driver's license.
• Note: Some positions may require P.O.S.T. certification or eligibility.

Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.