Compliance Generalist

Arkansas Foundation for Medical Care; Fort Smith (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Arkansas Foundation for Medical Care is seeking a Compliance Specialist to oversee a broad range of compliance activities, including audits, investigations, risk assessments, policy development, and training. The role also serves as the department's technology lead for compliance systems, SharePoint, and reporting platforms to ensure accurate, secure operations across the organization.

The candidate should have strong analytical and communication skills, the ability to work independently and

Qualifications

• Five years of compliance, auditing, healthcare, technology, or related experience.
• Bachelor’s degree in related field desirable.
• High school diploma required.

Responsibilities

• Plan, prioritize, and execute compliance projects, audits, monitoring activities, investigations, and reporting.
• Lead tech for compliance management platforms; support users, configuration, testing, reporting.
• Analyze data to prepare reports, dashboards, and presentations for monitoring and investigations.
• Troubleshoot system issues and recommend tech-based process improvements.
• Develop and present employee and manager compliance training sessions.
• Prepare compliance documents and reports for contract deliverables.
• Maintain compliance files and SharePoint site.
• Serve on Internal Compliance Committee and collaborate with leadership.

Skills

MS Office

Typing 50 wpm

Communication

Confidentiality

Time management

Attention to detail

Multitasking

Organization

Project management

Public speaking

Education

High school diploma

Bachelor's degree desirable

Tools

SharePoint

Compliance management systems

Reporting platforms

Job description

SCOPE OF POSITION:

Responsible for a wide range of compliance functions including compliance auditing and monitoring, investigations, internal customer support, risk assessments, policy development, and compliance training.

Description

SCOPE OF POSITION:

Responsible for a wide range of compliance functions including compliance auditing and monitoring, investigations, internal customer support, risk assessments, policy development, and compliance training. Serves as the department's primary technology resource and subject matter expert for compliance management systems, SharePoint, reporting platforms, and other compliance-related technologies. Exercises independent judgment and discretion in planning, prioritizing, and completing assigned work with minimal supervision. Research, analyze, and resolve complex compliance and operational issues while ensuring adherence to organizational policies, contractual requirements, and applicable state and federal regulations. Develop strong working relationships across the organization and effectively communicate with all levels of staff. Supports AFMC's mission, vision, and values through honesty, excellence, accountability, respect, and teamwork.

Essential Job Functions

• Independently plan, prioritize, and execute compliance projects, audits, monitoring activities, investigations, and reporting responsibilities while meeting established deadlines and objectives.
• Serve as the Compliance Department technology lead for compliance management platforms, including user support, configuration, testing, and reporting.
• Analyze data from multiple sources and prepare meaningful reports, dashboards, and presentations to support compliance monitoring, investigations, and decision-making.
• Troubleshoot system issues, identify process improvement opportunities, and recommend technology-based solutions to improve efficiency and effectiveness.
• Utilize advanced computer applications and software tools to manage compliance activities, analyze information, prepare reports, and maintain documentation.
• Exercise sound judgment and discretion when handling sensitive, confidential, and highly regulated information.
• Adhere to format, content, and style guidelines, considering usability and ensuring accuracy, consistency, and quality.
• Collaborate with leadership within Compliance Department regarding process improvement, service levels, and customer service initiatives.
• Collaborate with management in development, maintenance and implementation of compliance policies and procedures.
• Communicate needs and requests to other team members as appropriate.
• Compose, proofread, and distribute outgoing correspondence.
• Conduct investigations into alleged violations of company ethics, compliance, or business conduct practices.
• Conduct routine and/or focused internal audits of policy/procedure/contract adherence.
• Develop and present employee and manager compliance training sessions as requested.
• Develop compliance policies and procedures as requested or directed.
• Disseminate information and educate AFMC employees on compliance related topics.
• Ensure compliance with AFMC policy, contractual obligations and state and federal laws.
• Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance.
• Maintain compliance files and ensure accuracy, consistency, and security of files.
• Maintain current knowledge of corporate contracts with emphasis on compliance.
• Maintain Links to Contract Laws and Regulations spreadsheet.
• Maintain compliance SharePoint site.
• Prepare compliance required documents as needed.
• Prepare reports for compliance contract deliverables.
• Prepare written investigative/audit report and articulate findings and recommendations for resolution of misconduct.
• Provide internal and external customer service including compliance policy interpretation, problem resolution, and general assistance.
• Serve as backup to Compliance staff members.
• Serve on the Internal Compliance Committee. Communicate with other committee members on a regular basis to stay informed and build a cohesive team.
• Support the AFMC privacy and security processes / procedures by ensuring risks are being managed appropriately.
• Additional duties as assigned.

Knowledge, Skills, And Abilities

• Intermediate skill level with MS Office (Word, Excel, Outlook, and PowerPoint).
• Type 50 wpm.
• Good command of the English language and knowledge of punctuation, grammar, and spelling.
• Ability to maintain confidentiality.
• Strong oral and written communication skills.
• Creativity.
• Customer service.
• Ability to meet deadlines.
• Attention to detail.
• Flexibility.
• Ability to work collaboratively and independently to achieve stated goals.
• Initiative.
• Ability to relate professionally and positively with staff, business partners, customers, constituents, recipients, and the public.
• Ability to multitask.
• Ability to prioritize.
• Strong organizational skills.
• Critical thinking skills.
• Professionalism.
• Project management skills.
• Ability to read, interpret and apply laws, rules, and regulations.
• Strong public speaking skills.
• Knowledge of quality improvement processes and techniques.
• Ability to travel including overnight travel.
• Time management skills.
• Ability to work overtime as needed.
• Regular and punctual attendance.
• Ability to accurately prepare and submit expense authorizations, expense reports, and purchase requisitions.
• Ability to understand and utilize project-tracking software for reporting purposes.

Requirements

Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices):

Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress and ability to lift up to 30 pounds. Must be capable of performing the essential functions of this job, with or without reasonable accommodation.

Education

High school diploma. Desirable: Bachelor’s degree in related field.

Experience

Five (5) years of compliance, auditing, health care, technology, or other related experience. Desirable: Experience in one or more specialty areas such as human resource/accounting information systems, contracts, or government relations.

Internet Requirements

Reliable, high-speed wireless internet service (Wi-Fi)