Compliance Coordinator - Organic Certifiers

FoodChain ID Group, Inc; New York (NY); À distance; USD 60 000 - 90 000; Plein temps

Résumé du poste

FoodChain ID Group, Inc. is seeking a Compliance Coordinator to support National Organic Program investigations remotely from the United States.

You will intake complaints, review submissions, develop investigative plans, conduct investigations, and prepare reports. The role requires knowledge of USDA organic standards and the ability to communicate complex concepts, with strong documentation and office software skills.

Qualifications

• Experience with organic production or handling and USDA NOP standards.
• Experience with certification review or compliance is preferred.
• Ability to work remotely and manage multiple tasks concurrently.
• Excellent written and verbal communication skills.

Responsabilités

• Completes intake of complaints and investigation requests from NOP/CDFA and others.
• Reviews submissions including sampling results, inspection reports and docs.
• Processes complaints following policy; develops investigative plan.
• Conducts investigations per the approved investigative plan.
• Maintains and tracks complaints with timelines and due dates.
• Prepares Investigation Reports per OC policies and procedures.
• Prepares requests for info, notices of noncompliance, and adverse actions for review.
• Communicates findings to staff and stakeholders.
• Other duties as assigned.

Connaissances

Communication skills

Organization

Attention to detail

Formation

Bachelor of Science degree or equivalent experience with NOP

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

Description du poste

Compliance Coordinator (Remote, US)

Duties and Responsibilities

• Completes intake of complaints and investigation requests from the National Organic Program/CDFA, identified third parties, and anonymous third parties.
• Reviews complaints and investigation request submissions in their entirety, including but not limited to sampling results, inspection reports, and supporting documents for the allegations made.
• Processes complaints and investigation requests in accordance with OC's Complaints and Investigation Requests Policy and Procedure, including development of the investigative plan. Peer review of the investigative plan may be required by the Senior Compliance Coordinator or the Quality & Accreditation Manager.
• Conducts investigations of complaints and investigation requests from the National Organic Program, identified third parties, and anonymous third parties in accordance with the determined investigative plan.
• Maintains and tracks complaints and investigation requests, including the timeline of activities and due dates.
• Prepares Investigation Reports in accordance with OC policy and procedures.
• Prepares Requests for Information, notices of noncompliance, and proposed adverse actions, and submits them to the Senior Compliance Coordinator for review and approval prior to issuance.
• Communicates with appropriate staff and personnel regarding activities, findings, and conclusions.
• Other duties as assigned.

Qualifications

• Must have sufficient expertise in organic production or handling techniques to successfully perform the duties assigned. Sufficient expertise must include knowledge of certification to USDA organic standards and evidence of education, training, or professional experience in the fields of agriculture, science, or organic production and handling that relates to assigned duties.
• Must have the knowledge, skills, and experience required to perform certification review of operations of the scope and complexity assigned and to evaluate compliance with the applicable regulations of the USDA National Organic Program.
• Bachelor of Science degree, or five years of working knowledge and experience with the USDA National Organic Program (NOP) standards and regulations.
• Meets all qualifications listed in the Certification Specialist and Final Reviewer Job Descriptions.
• Excellent communication skills in person, on the phone, and in writing.
• Ability to clearly communicate complex and technical concepts.
• Comfort using a computer for multiple hours at a time.
• Competency in word processing, formatting, databases, and email applications, including Microsoft Outlook, Word, and Excel.
• Excellent skills to organize, monitor, and track numerous activities throughout the year.

Training Requirements

• Prior to Formal Authorization
  • Initial basic training on policies, forms, files, web system, etc.
  • Monitored training period as needed to demonstrate competence.
• Yearly Requirements to Maintain Authorization
  • Attendance of department update meetings and review of all notifications of industry updates.
  • Attendance of Annual OC Training Seminar.
  • All certification review personnel continuously maintain adequate knowledge and skills in the current USDA organic standards, certification and compliance processes, traceability audits, mass-balance audits, and practices applicable to the type, volume, and range of review activities assigned.
  • Certification review personnel with less than one year of certification review experience must complete at least 50 hours of training within their first year performing certification review.
  • Certification review personnel with one or more years of certification review experience must annually complete at least 10 hours of training if conducting certification review related to one area of operation and an additional 5 hours of training for each additional area of operation.

Job Description

FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at .