Compliance Coordinator

Synerfac Technical Staffing; Wadsworth (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Synerfac Technical Staffing in Ohio is seeking a Compliance Support Specialist to manage daily inbox correspondence, interact with customers and key stakeholders, and coordinate with sourcing, quality, and finance to gather accurate answers for deadlines.

Draft clear customer and supplier facing responses, maintain the prioritization dashboard to keep backlog status visible, and leverage Excel and AI tools or data-tracking software to stay at pace with open items.

Qualifications

• Experience in customer service, compliance, data entry or auditing.
• Ability to manage a large volume of open items/tickets simultaneously.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work with AI tools and data tracking software when needed.

Responsibilities

• Handle all incoming compliance inbox correspondence daily.
• Interact and communicate with customers and key stakeholders to solve issues.
• Coordinate with sourcing, quality, and finance teams to gather accurate answers for deadlines.
• Draft clear, accurate customer and supplier facing responses for compliance related questions.
• Maintain and update the prioritization dashboard/tracker so the backlog status is visible at all times.

Skills

Customer service

Compliance

Data entry

Auditing

Issue resolution

Tools

Microsoft Excel

AI tools

Data tracking software

Job description

Key Responsibilities

• Handle all incoming compliance inbox correspondence daily
• Interact and communicate with customers and key stakeholders to solve issues
• Coordinate with sourcing, quality, and finance teams to gather accurate answers for deadlines
• Draft clear, accurate customer and supplier facing responses for compliance related questions
• Maintain and update the prioritization dashboard/tracker so the backlog status is visible at all times

Job Requirements

• Experience working in a customer service, compliance, data entry, or auditing position
• Demonstrated ability to manage a large volume of open items/tickets simultaneously
• Proficiency in Microsoft Office especially Excel
• Ability to work with different AI tools and other data tracking software when needed

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