Compliance Coordinator

Root Center for Advanced Recovery; Manchester (CT); On-site; USD 85,962,000 - 114,616,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

403(b) Retirement Plan

Tuition/License reimbursement

Annual bonus eligibility

Job summary

Root Center for Advanced Recovery is seeking a Compliance & Quality Coordinator to ensure adherence to federal and state mandates across OTP, substance use, and mental health services.

You will support audits, prepare reports, and educate staff on compliance standards while maintaining confidential records and contributing to quality improvement initiatives.

Qualifications

• Associate degree with at least 6 months of admin or analytical experience.
• Proficient use of Word, Excel and PowerPoint.
• Ability to organize data and create reports.
• Strong analytical skills and attention to detail.
• Ability to solve problems and manage multiple tasks.
• Willingness to travel to different sites.
• Maintain a high level of confidentiality.

Responsibilities

• Ensure compliance with federal and state mandates for OTP, substance use and mental health facilities.
• Prepare and support regulatory audits and corrective action plans.
• Support quality and compliance reporting and recordkeeping.
• Educate management and staff on compliance policies and guidelines.
• Assist with training on ethics and corporate compliance.
• Maintain and update the compliance recordkeeping system.
• Participate in monthly quality improvement and audit activities.
• Assist with data entry for surveys and reports.

Skills

Administrative experience

Analytical skills

Data organization

Report creation

Attention to detail

Problem solving

Time management

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you!

Pay Scale: Hourly Rate of $30.00 - $40.00

Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues’ pay.

Position Summary

• Responsible for ensuring compliance with OTP, Substance Use facilities and Mental Health facilities federal and state mandates including SAMHSA, CARF, DEA, DMHAS, DCF, DSS, ASAM 1115 Waiver, and all other regulatory standards and regulations. Responsible for preparation and successful completion of regulatory audits and surveys and execution of corrective action plans (as applicable).
• Ensures agency corporate compliance program conforms to applicable accreditation standards, as well as any State and Federal regulations. Assists director in identifying, addressing, and resolving identified compliance issues.
• Assists in compliance audits, monitors activities and prepares compliance reports to ensure clinical documentation meets standards as established by regulatory bodies and payors.
• Communicates compliance policies and guidelines to management and staff.
• Assists with training employees on compliance requirements, including ethical code of conduct and corporate compliance.
• Develops and maintains compliance recordkeeping system.
• Participates in execution of new initiatives and projects. Coordinates timely response to record requests, Subpoenas and Court Orders.
• Assists in editing and timely submission of State required service outcome data (DDAP).
• Participates in monthly quality and compliance calls with DMHAS.
• Participates in Monthly Quality Improvement committee meetings and prepares reports as requested by the Director of Quality and Compliance.
• Assists with quarterly and monthly compliance audits of medical records and assists with entering raw data for analysis.
• Responsible for proper organization and storage of paper Medical Records.
• Responds to Medical Records by gathering all requested documents and submitting them to the requesting party under valid Release of Information.
• Conduct monthly Mental Health Assessment and Referrals audit and submits report to Director of Quality and Compliance.
• Complies monthly Que Report and sends it out timely to relevant recipients.
• Compiles weekly intake and admission report and submits the report to the Operations Analyst.
• Imports Toxicology screens results from Quest to SAMMS and corrects data as needed.
• Manages timely entry of all incoming incident reports and submits incidents to licensure and accreditation body under the supervision of Director of Quality and Compliance.
• Assists with processing results of Surveys collected by the organization.
• Performs miscellaneous tasks as assigned by Director of Quality and Compliance.

Other Duties

• Maintain strong customer relations through attention to timely completion of tasks and a cooperative approach to project planning and activities.
• Maintains a positive working relationship with other team members.
• Actively participates in team meetings and work groups.
• Assist with Research projects as needed.
• Other duties, as assigned. Duties and responsibilities may be added, deleted or changed as assigned by management.

Qualifications/Skills Required

• Associate degree in related area with a minimum of 6 months administrative or analytical experience; Bachelor’s degree preferred.
• Proficient skills in the use of Microsoft Office: Word, Excel, Power Point.
• Ability to organize data and create reports.
• Good analytical skills and attention to detail.
• Ability to problem solve and handle multiple tasks.
• Ability to complete assigned projects.
• Ability to travel to different sites
• Ability to exhibit a high level of confidentiality.

Compensation & Benefits

• Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
• Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
• Voluntary Vision Insurance
• Life Insurance and AD&D – 100% paid by Root Center for Advanced Recovery
• Short-Term Disability – 100% paid by Root Center for Advanced Recovery
• 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
• $2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally.
• Annual bonus eligible based on agency performance
• Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.

EEO Statement

Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.

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