Compliance Analyst, Financial Crime Compliance QA

United States Digital Space LLC; San Jose (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

United States Digital Space LLC is seeking a QA Analyst to oversee quality reviews of financial crime investigations, ensuring AML/CFT compliance across the business. The role collaborates with Operations, Team Leads, and Product teams to strengthen controls and improve investigation quality.

You will assess decision-making, document findings, and provide actionable feedback to investigators to uphold regulatory standards in a regulated crypto environment.

Qualifications

• Experience conducting QA reviews of financial crime investigations.
• Understanding AML/CFT regulatory expectations.
• Ability to communicate findings to investigators and team leads.
• Strong analytical and documentation skills.

Responsibilities

• Quality Reviews: conduct daily QA reviews of investigator and sanctions casework; assess accuracy, completeness, and documentation.
• Stakeholder Collaboration: partner with Operations, Product, Compliance to discuss QA findings and risk trends.
• Quality Calibration & Internal QA Meetings: participate in calibration sessions and share findings and best practices.
• Performance Monitoring & Reporting: analyze QA findings and trends; prepare quality reports and dashboards.
• Coaching & Quality Improvement: provide feedback to investigators and leads; act as SME for AML investigations.
• Policy & Process Compliance: ensure reviews align with AML/CFT policies and internal procedures; escalate risks.

Skills

AML investigations

Quality assurance

Stakeholder collaboration

Regulatory compliance

Data analysis

Job description

Who We Are

At the company, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. the company is a leading crypto exchange, and the developer of the company Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). the company is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: *We Before Me*, *Do the Right Thing*, and *Get Things Done*. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. the company is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products the company, the company Wallet, OKLink and more.

About the Team

The Financial Crime Quality Assurance (QA) team at the company is responsible for maintaining and enhancing the quality of financial crime investigations across the business. We are a team of risk-focused professionals who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.

About the Opportunity

This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm’s financial crime controls.

What You’ll Be Doing

Quality Reviews

Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads.

Stakeholder Collaboration

Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management.

Quality Calibration & Internal QA Meetings

Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity.

Performance Monitoring & Reporting

Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making.

Coaching & Quality Improvement

Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time.

Policy & Process Compliance

Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews.