Complex Senior Group Sales Manager

Choice Hotels; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

Join a prestigious hotel in downtown Philadelphia as a Complex Senior Group Sales Manager. This role is crucial for maximizing revenue from group sales and ensuring guest satisfaction. You will develop new business opportunities and maintain strong relationships with key accounts, leveraging your sales expertise in a competitive hospitality market.

Qualifications

• 3-5 years of previous hospitality group sales experience required.
• Proven track record in sales is a must.
• Brand specific experience preferred.

Responsibilities

• Maximize revenue by selling all facets of the hotel to group clients.
• Develop new group opportunities through daily outside calls.
• Conduct persuasive verbal sales presentations to prospective clients.

Skills

Sales Techniques

Negotiation

Client Relationship Management

Education

Associate’s or Bachelor’s degree in Hospitality

Tools

Sales Pro system

Job description

Opportunity: Complex Senior Group Sales Manager

Responsible for the profitable development of revenue from the Group Segment through sales efforts that will result in guest satisfaction, and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Essential Job Functions

• Maximize revenue by selling all facets of the hotel to previous, current and potential group clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Perform and pass quarterly shop calls.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Develop new group opportunities for the hotel through daily outside calls, cold calling, and client visits.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close group sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Cross-sell any opportunities within a cluster of nearby HHM hotels.
• Perform other duties as requested by management

Position Requirements

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales is a must and 3-5 years of previous hospitality group sales experience preferred.
• Brand specific experience, Sales Pro system experience & prefer Primary Market sales group sales experience.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.