Complex Senior Group Sales Manager

Hyatt Hotels; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

Hyatt Hotels is seeking a Complex Senior Group Sales Manager in Philadelphia. This role focuses on maximizing revenue from group sales, utilizing professional techniques to negotiate and develop new opportunities, and maintaining key account relationships. Successful candidates will have a strong background in hospitality sales and a relevant degree.

Qualifications

• 3-5 years of hospitality group sales experience preferred.
• Proven track record in sales.
• Brand specific and Primary Market sales group experience preferred.

Responsibilities

• Maximize revenue by selling hotel services to group clients.
• Develop new group opportunities through calls and visits.
• Manage accounts and ensure sales documentation.

Skills

Sales Techniques

Negotiation

Customer Relationship Management

Education

Associate’s or Bachelor’s degree in Hospitality

Tools

Sales Pro system

Job description

Opportunity: Complex Senior Group Sales Manager

Responsible for the profitable development of revenue from the Group Segment through sales efforts that will result in guest satisfaction, and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Essential Job Functions

• Maximize revenue by selling all facets of the hotel to previous, current and potential group clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Perform and pass quarterly shop calls.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Develop new group opportunities for the hotel through daily outside calls, cold calling, and client visits.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close group sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Cross-sell any opportunities within a cluster of nearby HHM hotels.
• Perform other duties as requested by management

Position Requirements

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales is a must and 3-5 years of previous hospitality group sales experience preferred.
• Brand specific experience, Sales Pro system experience & prefer Primary Market sales group sales experience.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

About the company

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