Complex Recruiter

HYATT FORT WORTH; Fort Worth (TX); On-site; USD 55,000 - 78,000; Full time

Job summary

Hyatt Place Fort Worth welcomes a Complex Recruiter to lead full-cycle hourly recruitment for Hyatt Place Fort Worth Stockyards, serving as an ambassador of hospitality and delivering a warm candidate experience from first contact to hire.

The role partners with General Manager and People + Culture to forecast staffing needs, build pipelines, and recruit for Front Office, Housekeeping, F&B, Culinary, and Engineering across our multi-property operations.

Qualifications

• Experience in recruiting, talent acquisition, HR, or related function.
• Strong full-cycle recruitment knowledge (sourcing to offer management).
• Ability to manage multiple open positions in a fast-paced environment.
• Strong interpersonal, communication, and organizational skills.

Responsibilities

• Manage full-cycle hourly recruitment across multiple hotel operations, from intake to onboarding.
• Partner with General Manager, People + Culture and leaders to forecast staffing needs and develop recruitment strategies.
• Recruit for Front Office, Housekeeping, Food & Beverage, Culinary, Engineering, etc.
• Coordinate onboarding processes and required certifications (if applicable).
• Build proactive talent pipelines for high-turnover and seasonal roles.
• Source candidates via job boards, social media, networks, career fairs, and referrals.
• Maintain candidate records and confidentiality within the ATS.

Skills

Full-cycle recruitment

Talent acquisition

HR basics

Interpersonal skills

Communication

Organizational skills

Job description

Job Details

Job Location: Fort Worth, TX 76164

Position Type: Full Time

Job Category: Hospitality - Hotel

ROLE SUMMARY:

The Complex Recruiter leads full-cycle hourly recruitment efforts across Exchange Hotels Management, with a strong focus on attracting and hiring exceptional hospitality talent for Hyatt Place, Fort Worth Stockyards. This position serves as an ambassador of Exchange Hotels Management, delivering a welcoming and hospitality-driven candidate experience from initial contact through hire. The ideal candidate is passionate about hospitality, building relationships, and connecting the right talent with opportunities across our organization.

ESSENTIAL FUNCTIONS:

• Manage full-cycle hourly recruitment across multiple hotel and hospitality operations, from position intake and sourcing through interviewing, selection, offer extension, and transition to onboarding.
• Partner closely with General Manager, Hyatt Place, People + Culture and operational leaders to understand current and anticipated staffing needs and develop effective recruitment strategies.
• Recruit for a broad range of hospitality positions, including Front Office, Housekeeping, Food & Beverage, Culinary, Stewarding, Engineering etc.
• Manage Hyatt required onboarding processes to include training videos, TABC/Food Handler certifications (if required)
• Lead high-volume recruitment efforts for hourly hospitality positions while maintaining a personalized and engaging candidate experience.
• Develop proactive talent pipelines for high-turnover, hard-to-fill, seasonal, and specialized hospitality positions.
• Source candidates through job boards, social media, professional networks, hospitality schools, community organizations, career fairs, referral programs, and other creative sourcing channels.
• Conduct candidate screenings and interviews to assess experience, hospitality mindset, service orientation, cultural alignment, and overall qualifications.
• Serve as a knowledgeable and engaging representative of Exchange Hotels Management, effectively communicating our culture, employment opportunities, and employee value proposition to prospective candidates.
• Maintain consistent communication with candidates throughout the recruitment process to provide a responsive and hospitality-driven candidate experience.
• Partner with hiring leaders to establish interview processes, provide candidate recommendations, and maintain appropriate recruiting timelines.
• Coordinate and participate in quarterly career fairs, hiring events, college recruiting initiatives, and community outreach opportunities.
• Build and maintain relationships with hospitality schools, colleges, universities, workforce organizations, community partners, and industry associations to strengthen long-term talent pipelines.
• Maintain accurate and timely candidate records, interview documentation, recruitment activity, and disposition information within the Applicant Tracking System (ATS).
• Support internal mobility and career development by identifying qualified internal talent for promotional and transfer opportunities.
• Ensure recruiting and selection practices are consistent with company policies and applicable federal, state, and local employment requirements.
• Maintain confidentiality and exercise sound judgment when handling candidate and employment information.
• Stay informed on hospitality labor-market trends, competitive hiring practices, and emerging recruitment strategies.
• All other duties as assigned.

ENVIRONMENT / PHYSICAL REQUIREMENTS:

• Ability to work in a fast-paced, multi-property hospitality environment with frequently changing recruitment priorities.
• Ability to sit and work at a computer for extended periods.
• Ability to attend career fairs, hiring events, community events, and recruitment activities both on and off property.
• Ability to occasionally lift, carry, and transport recruitment materials and supplies up to 25 lbs.
• Ability to travel between assigned Exchange Hotels Management properties and recruiting events as business needs require.

Qualifications

REQUIRED QUALIFICATIONS:

• Previous experience in recruiting, talent acquisition, human resources, or a closely related function.
• Strong understanding of full-cycle recruitment, including sourcing, screening, interviewing, candidate selection, and offer management.
• Demonstrated ability to manage multiple open positions and competing priorities in a fast-paced environment.
• Strong interpersonal skills with the ability to establish trusted partnerships with operational leaders and candidates at all levels.
• Excellent verbal and written communication skills with a professional, approachable, and hospitality-focused presence.
• Strong organizational skills and attention to detail with the ability to independently manage recruitment timelines and follow-up.
• Ability to exercise discretion and maintain confidentiality when handling sensitive candidate and employment information.
• Embody the company culture of Hyatt Corporation and Exchange Hotels Management

PREFERRED QUALIFICATIONS:

• Prior recruiting or Human Resources experience within hotels, resorts, or multi-property hospitality organization.
• Experience developing partnerships with the community.
• Experience managing high-volume hourly recruitment within a service-driven environment.
• Experience coordinating career fairs/hiring events.

Hyatt Place complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.