Complex Director of Sales

Kalyan Hospitality; Richmond, Northern (VA, KY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

Kalyan Hospitality's Courtyard by Marriott – Scott's Addition in Richmond, VA is seeking a Complex Director of Sales to lead the cluster's sales strategy and performance.

Reporting to the Regional Director of Sales/VP of Sales and Marketing/COO, this role drives revenue, coaches the sales team, and partners with General Managers, Revenue Management, Marketing and Operations to maximize market share and long-term customer relationships.

Responsibilities

• Lead the cluster strategy, sales performance, and daily sales operations for a cluster of hotels within a designated market.
• Drive revenue and market share by aligning with General Managers, Revenue Management, Marketing and Operations.

Job description

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Hotel Complex Director of Sales - Kalyan Hospitality

Full Time Courtyard by Marriot - Scott's Addition, Richmond, VA, US

Salary Range: $75,000.00 To $85,000.00 Annually

JOB DESCRIPTION – Complex Director of Sales

Reports to: Regional Director of Sales/VP of Sales and Marketing/COO

POSITION SUMMARY:

The Complex Director of Sales is responsible for leading the cluster strategy, sales performance, and daily sales operations for a cluster of hotels within a designated market. This role provides direct leadership to the assigned sales team while partnering closely with General Managers, Revenue Management, Marketing, and Operations to maximize market share, top-line revenue, and long-term customer relationships.

Serving as the leader for the market, the Complex Director of Sales drives business development, coaching, accountability, collaboration, and execution across the portfolio while fostering Kalyan Hospitality's culture and core values.

The Complex Director of Sales bridges property level execution with regional sales strategy. This role ensures every hotel benefits from local leadership while leveraging the strength of a collaborative cluster sales model. The Complex Director of Sales is expected to think beyond individual hotels, leading with a market-first mindset that maximizes total revenue while supporting each property's unique business needs. Rather than simply manage hotels, the Complex Director of Sales creates an environment where people, performance, and culture thrive together.

The Complex Director of Sales is expected to:

Lead with honesty and integrity.

Foster collaboration across hotels and departments.

Empower team members through coaching and