Complex Director

Providence College; College Station (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Qualifications

• Bachelor’s degree in a related field required.
• Master’s degree preferred.
• Minimum of two years of full-time experience in a related field or equivalent.
• Demonstrated understanding of Catholic/higher education institutions’ structure, mission, and values.
• Ability to manage multiple responsibilities and stressful situations.

Responsibilities

• Hire, train, supervise, and evaluate Resident Assistants and provide feedback.
• Manage RA reports, duty logs, and incident documentation; participate in staff meetings.
• Maintain community by supporting programming, budgeting, and housing operations.
• Oversee on-call rotations, safety inspections, and referral to campus offices.

Skills

Supervision

Staff training

Crisis intervention

Conflict resolution

Budget management

Education

Bachelor’s Degree in a related field

Master’s Degree preferred

Tools

Advocate system

Job description

Founded in 1917, Providence College (PC) is a premier Catholicliberal arts institution steadfastly committed to academicexcellence through a dynamic core curriculum, a distinctiveDevelopment of Western Civilization Program, and abundantexperiential learning opportunities. The only U.S. higher educationinstitution administered by the Dominican Friars, PC is committedto providing a variety of opportunities for intellectual, social,moral, and spiritual growth in a supportive environment. ProvidenceCollege believes that cultural and intellectual pluralism isessential to the excellence of its academic programs, and strivesto foster an academic culture and campus community reflecting theglobal environment in which we live and work.

The approximately 105-acre campus is situated in Rhode Island’scapital city and is close to the many cultural and educationalofferings of Rhode Island’s “renaissance city.” Additionally,Providence is located an hour from Boston and just a few hours fromNew York City.

For years, Providence College has been recognized in the U.S.News & World Report “Regional Universities – NorthCategory” and has been commended by several other rankingpublications.

Overview

Serves as a accessible resource whose core, curriculum-based responsibilities are underscored by reinforcing ethics, responsible conduct, and moral accountability. Work collaboratively with various departments on campus to create opportunities for, and to engage students in, dialogue, personal development, academic achievement, and identity formation. This is a 10 month position.

Duties and Responsibilities

1. Participate in the fall, winter, and spring training sessionsfor the RA’s; supervise, hire, train, and evaluate performance ofassigned RA’s and provide feedback and encouragement to RAs forpersonal and paraprofessional growth. Manage and process RAadministrative reports such as weekly reports, duty logs, dutyschedules, and incident reports. Meet regularly with the RA’s bothindividually and in weekly staff meetings. Supervise and evaluateperformance of at least one Graduate Hall Director; providefeedback and encouragement to Graduate Hall Director’s personal andprofessional growth; and meet regularly with Graduate Hall Directorto review current concerns and questions. (25%)
2. Maintain up-to-date knowledge and clear understanding of the regulations outlined in the Student Handbook, as well as relatedlegal regulations. Enforce all applicable regulations as needed,communicate behavioral expectations to students through periodicfloor and building meetings with complex residents, and conductjudicial conferences of referred cases for students documented forpolicy violations. Complete and submit infraction reports to theappropriate central staff member. Develop strategies to reduceinappropriate behavior in the complex. Serve as a member of theon-call rotation team for the campus responding to incidents asthey arise, following College and Residence Life and Housingprotocol, and submitting required documentation. Conduct BriefMotivational Interview alcohol interventions as assigned. Serve asan on-duty member of the Administrator on-call team for the campus.Assist with the administration of the Advocate incident reportprocessing system. Assist with CARE student follow-up andadministrative support in Advocate. (20%)
3. Foster, develop, and maintain a sense of community andbelonging with assigned complex. Be accessible to residents bybeing available and visible in the complex. Become aware of, andrespond to, residents' needs, interests, and concerns and makeappropriate referrals to other College offices. Assist residentassistant staff in implementing community cultivation curriculumand attend individual building and floor meetings wheneverpossible. Support, attend, and evaluate resident assistant outputs,ensuring that all RAs meet responsibility requirements and ensurethey meet the residential community needs. Manage the complexprogramming budget, provide an accounting of all programmingexpenses, and supporting documents to Residence Life and Housing.Coordinate and lead departmental administrative projects, includingprofessional development for students and professional staff,housing operations initiatives, and residential programming.(30%)
4. Assume responsibility for the daily operation of one or moreresidence halls in the campus community. Keep the central staffleadership informed about area activities, emergencies, and otherissues of significance. Assist in annual housing selection processand periodic room changes. Serve on the departmental anddepartment-directed committees and task forces. Oversee theperiodic building inventories and make appropriate requests forfurniture and equipment, maintenance/cleaning work requests, andperiodic replacement of appliances and furniture. Perform fire,health, and safety inspections/drills. (25%)

MARGINAL DUTIES:

1. Perform all other duties as may be required.

Education and Experience

• Bachelor’s Degree in a related field from an accreditedinstitution required. Master’s Degree preferred.
• Minimum of two years of full-time experience in a related fieldor an equivalent combination of education and experience.
• Demonstrated understanding of Catholic and/or Christian highereducation institutions’ structure, mission, and values
• Demonstrated experience in the areas of supportingunderrepresented students and staff, curriculum development andimplementation, facilities management, staff training and/ordevelopment, crisis intervention, and student conduct.
• Ability to manage complex situations and multipleresponsibilities simultaneously, mixing long-term projects withurgent or immediate demands.
• Must exhibit good time management skills and ability toprioritize.
• Capacity to manage stress and maintain personal and emotionalstability in a demanding work environment.
• Must possess good fiscal management skills and soundjudgment.

Supplemental Information

PHYSICAL DEMANDS:

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this position. Reasonable accommodations maybe made to enable individuals with disabilities to perform theessential functions.

• Sitting in a normal seated position for extended periods oftime
• Reaching by extending hand(s) or arm(s) in any direction
• Finger dexterity required to manipulate objects with fingersrather than with whole hand(s) or arm(s), for example, using akeyboard
• Communication skills using the spoken word
• Ability to see within normal parameters
• Ability to hear within normal range
• Ability to move about

DISCLAIMER:

This job description indicates the generalnature and level of work expected of the incumbent. It is notdesigned to cover or contain a comprehensive listing of activities,duties, or responsibilities required of the incumbent. Incumbentmay be asked to perform other duties as required.