Complex Director

Providence College; Providence (RI); On-site; USD 42,000 - 60,000; Full time

Job summary

Providence College seeks a Residence Life Coordinator to collaborate with campus departments and supervise RA staff, guiding personal and academic development and identity formation within a faith-centered campus.

The role includes training and evaluating resident assistants, enforcing student conduct policies, managing programming budgets, and supporting a caring community. This ten-month position includes on-call duties and ongoing professional development opportunities.

Qualifications

• Bachelor’s Degree in a related field from an accredited institution required.
• Master’s Degree preferred.
• Demonstrated ability to supervise, train, and evaluate staff in a college setting.
• Strong knowledge of student conduct processes and campus policies.

Responsibilities

• Supervise, hire, train, and evaluate RA staff; provide feedback for growth.
• Enforce regulations from the Student Handbook; conduct judicial conferences for policy violations.
• Foster community and belonging; manage programming budgets and events.
• Oversee daily residence hall operations, safety inspections, and housing activities.

Skills

Leadership

Training & Development

Crisis Intervention

Communication

Time Management

Education

Bachelor's degree

Master's degree preferred

Job description

Serves as a accessible resource whose core, curriculum-based responsibilities are underscored by reinforcing ethics, responsible conduct, and moral accountability. Work collaboratively with various departments on campus to create opportunities for, and to engage students in, dialogue, personal development, academic achievement, and identity formation. This is a 10 month position.

1. Participate in the fall, winter, and spring training sessions for the RA’s; supervise, hire, train, and evaluate performance of assigned RA’s and provide feedback and encouragement to RAs for personal and paraprofessional growth. Manage and process RA administrative reports such as weekly reports, duty logs, duty schedules, and incident reports. Meet regularly with the RA’s both individually and in weekly staff meetings. Supervise and evaluate performance of at least one Graduate Hall Director; provide feedback and encouragement to Graduate Hall Director’s personal and professional growth; and meet regularly with Graduate Hall Director to review current concerns and questions. (25%)
2. Maintain up-to-date knowledge and clear understanding of the regulations outlined in the Student Handbook, as well as related legal regulations. Enforce all applicable regulations as needed, communicate behavioral expectations to students through periodic floor and building meetings with complex residents, and conduct judicial conferences of referred cases for students documented for policy violations. Complete and submit infraction reports to the appropriate central staff member. Develop strategies to reduce inappropriate behavior in the complex. Serve as a member of the on-call rotation team for the campus responding to incidents as they arise, following College and Residence Life and Housing protocol, and submitting required documentation. Conduct Brief Motivational Interview alcohol interventions as assigned. Serve as an on-duty member of the Administrator on-call team for the campus. Assist with the administration of the Advocate incident report processing system. Assist with CARE student follow-up and administrative support in Advocate. (20%)
3. Foster, develop, and maintain a sense of community and belonging with assigned complex. Be accessible to residents by being available and visible in the complex. Become aware of, and respond to, residents' needs, interests, and concerns and make appropriate referrals to other College offices. Assist resident assistant staff in implementing community cultivation curriculum and attend individual building and floor meetings whenever possible. Support, attend, and evaluate resident assistant outputs, ensuring that all RAs meet responsibility requirements and ensure they meet the residential community needs. Manage the complex programming budget, provide an accounting of all programming expenses, and supporting documents to Residence Life and Housing. Coordinate and lead departmental administrative projects, including professional development for students and professional staff, housing operations initiatives, and residential programming. (30%)
4. Assume responsibility for the daily operation of one or more residence halls in the campus community. Keep the central staff leadership informed about area activities, emergencies, and other issues of significance. Assist in annual housing selection process and periodic room changes. Serve on the departmental and department-directed committees and task forces. Oversee the periodic building inventories and make appropriate requests for furniture and equipment, maintenance/cleaning work requests, and periodic replacement of appliances and furniture. Perform fire, health, and safety inspections/drills. (25%)

MARGINAL DUTIES:

1. Perform all other duties as may be required.

• Bachelor’s Degree in a related field from an accredited institution required. Master’s Degree preferred.
• Minimum of two years of full-time experience in a related field or an equivalent combination of education and experience.
• Demonstrated understanding of Catholic and/or Christian higher education institutions’ structure, mission, and values
• Demonstrated experience in the areas of supporting underrepresented students and staff, curriculum development and implementation, facilities management, staff training and/or development, crisis intervention, and student conduct.
• Ability to manage complex situations and multiple responsibilities simultaneously, mixing long-term projects with urgent or immediate demands.
• Must exhibit good time management skills and ability to prioritize.
• Capacity to manage stress and maintain personal and emotional stability in a demanding work environment.
• Must possess good fiscal management skills and sound judgment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting in a normal seated position for extended periods of time
• Reaching by extending hand(s) or arm(s) in any direction
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
• Communication skills using the spoken word
• Ability to see within normal parameters
• Ability to hear within normal range
• Ability to move about

DISCLAIMER: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.