Complex Claims Coordinator - AMAP

Lockton; Kansas City (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health and dental coverage beginning 1

401(k) with match and immediate vest

Competitive vacation plan

Job summary

Lockton Companies, LLC is seeking a results-oriented Complex Claims Coordinator who thrives in a fast-paced environment and continually strives to improve the client experience.

The role focuses on acquiring and maintaining clinical and financial data, analyzing client data, supporting underwriting reviews, and delivering accurate reports and presentations while ensuring HIPAA compliance and data confidentiality. A strong emphasis on organization and communication is required.

Qualifications

• 2- or 4-year degree (preferably in health-related field), or equivalent work-related experience.
• Understanding of medical terminology.
• Proficient in Microsoft products (Excel, PowerPoint, Word, Outlook).
• Excellent verbal and written skills with ability to interact across levels.
• Excellent time management and organizational skills with changing priorities.

Responsibilities

• Acquire and maintain clinical and financial data/reporting within excel spreadsheets.
• Analyze and interpret client data warehouse information.
• Assist team with claim projections and underwriting reviews.
• Prepare task lists, reports and presentations as needed.
• Develop and update tracking for project and client deliverables.
• Support team with outreach and communication to claims administrators.
• Comply with HIPAA Standards and protect the confidentiality of data.
• Perform special projects as necessary.
• Make a positive contribution to customer satisfaction and continually improve service.

Skills

Communication

Time management

Organizational skills

Medical terminology

Interpersonal communication

Education

2- or 4-year degree in health-related field

Tools

Excel

PowerPoint

Word

Outlook

Job description

Your Responsibilities

Lockton is currently seeking a results-orientated Complex Claims Coordinator who thrives in a fast pace environment and constantly strives to improve the client experience.

Essential Job Duties And Responsibilities

• Acquire and maintain clinical and financial data/reporting within excel spreadsheets
• Analyze and interpret client data warehouse information
• Assist team with claim projections and underwriting reviews
• Prepare task lists, reports and presentations as needed
• Develop and update tracking for project and client deliverables
• Support team with outreach and communication to claims administrators
• Comply with HIPAA Standards and protect the confidentiality of data
• Perform special projects as necessary
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• 2 or 4-year degree (preferably in health-related field), or equivalent work-related experience
• Understanding of medical terminology
• Proficient in Microsoft products (Excel, PowerPoint, Word, Outlook)
• Excellent verbal and written skills, with proven ability to interact with associates at all levels in the organization
• Excellent time management and organizational skills with ability to manage changing priorities as needed
• Knowledge of insurance claims processing and/or medical transcription and records is a plus
• Previous benefits insurance brokerage/consulting experience preferred
• Certified Self-Funding Specialist Certification preferred; or must be completed within first 6 months of employment
• Certification in health related/patient care role preferred (LPN, MA, NST, HHA, EMT)
• Legally able to work in the United States

Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals.

• health and dental coverage, which begins on your first day of work
• 401(k) with match and immediate vesting
• competitive vacation plan