Account Manager - Health Systems

Lockton; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Performance bonus

Comprehensive benefits package

Job summary

Lockton is looking for an Account Manager in Chicago to support relationship building and client service within their Employee Benefits Practice. The role involves managing health & welfare business, preparing client meetings, and ensuring compliance with industry standards.

Candidates should have a Bachelor’s degree and at least 3 years of relevant experience. Lockton offers competitive pay, benefits, and potential performance bonuses.

Qualifications

• 3+ years of experience in health & welfare/employee benefits insurance.
• Experience with large health systems preferred.
• Strong knowledge of industry trends and governmental regulations.

Responsibilities

• Service designated book of health & welfare business.
• Manage service/project plan timeline for each client.
• Support account executive in scheduling and preparation of client meetings.

Skills

Communication skills

Organizational skills

Microsoft Office Suite

Education

Bachelor's Degree in Business Administration or related field

Job description

Overview

Lockton is seeking an eager, driven Account Manager to support the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.

Responsibilities

• Service designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.
• Effectively manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in the scheduling and preparation of client meetings.
• Request and manage receipt of all renewals from carriers.
• Draft “Line of Coverage and Revenue Summary” for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure all necessary contracts/documents are executed in a timely fashion.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).
• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Compensation and Benefits

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

Check out Lockton Benefits Offerings Here

Qualifications

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent.
• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years’ industry experience.
• Experience working with employee benefits for large health systems preferred.
• Experience in marketing and servicing the employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.