Compl AML KYC Analyst 2

Citi; New York (NY); Hybrid; USD 6,300 - 9,400; Full time

Job summary

Citi is seeking a Compl AML KYC Analyst 2 in Mumbai. This intermediate role handles AML monitoring, governance and regulatory reporting in coordination with Compliance and Control teams to develop a robust Know Your Client program.

Responsibilities include KYC record execution, SLA adherence, quality control and escalation management. Qualifications call for a university degree in Business/Finance/Economics/Engineering/Law and 2–4 years of relevant experience; ACAMS is a plus.

Qualifications

• 2-4 years of AML/KYC experience or equivalent in banking
• ACAMS certification an advantage
• Strong written and spoken English
• Ability to work under pressure in a volatile environment
• Attention to detail and accuracy in processing and reporting
• Willingness to collaborate with Compliance, QA and Risk teams

Responsibilities

• Execute and complete KYC Records within defined SLA
• Conduct quality control and provide feedback to improve KYC records
• Coordinate with Local Compliance to identify local regulatory changes
• Monitor workflow database and ensure timely completion of activities
• Escalate issues to maintain progress and approve records on time
• Participate in calibration sessions to standardize knowledge across Checkers
• Support post-execution quality review targets (PEQR) and improve processes

Skills

AI concepts

Written English

Analytical skills

Time management

Attention to detail

Teamwork

Communication with senior management

Process improvement

Ability to work under pressure

Education

Bachelor's degree (Business/Finance/Math/Economics/Engineering/Law)

Job description

Compl AML KYC Analyst 2

Job Req Id: 26991687

Location(s): Mumbai, Maharashtra, India

Job Type: Hybrid

Posted: Sep. 09, 2026

Discover your future at Citi

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Job Overview

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

• Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed KYC Records
• Responsible for checking all assigned KYC records within defined SLA, and capturing rejection reasons appropriately in the workflow tool
• Meet maker on daily basis to discuss WIP KYC records and provide constructive feedback to improve the overall quality of the KYC records
• Acts as expediter for chasing up 1st level escalations within the KYC Ops organization
• Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
• Monitor workflow database daily and ensure that various KYC activities are getting competed in-time and as expected
• Resolve any issues in performance or in quality of KYC records and elevate to Team Lead / Operations Head wherever necessary
• Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure KYC record progress and approved on time
• Conduct calibration sessions to standardize knowledge across Checkers
• Review/implement feedback from Compliance and Quality team (as applicable) to ensure continuous improvements
• Review the Post execution quality review findings on time and ensure to maintain 90% post execution quality review (PEQR) each month
• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the current status at all times
• As a coordinator, liaise with Local Compliance to identify new local requirements or changes in local requirements
• Monitor and track KYC documentation completion to ensure minimal past dues

Knowledge/Experience

• 2-4 years of work experience with basic understanding of relevant banking practices, corporate policies, and compliance requirements.
• Good command of reading and writing English.
• Good PC skills with ability to pick up new software systems.
• Co-operative, proactive with high sense of responsibility & teamwork
• Ability to work under pressure and in a volatile environment
• Attention to details with high accuracy in work; Strive for process improvement.
• Display the ability to prioritize effectively to meet routine processing deadlines
• Flexible enough to work as per Business timings.
• ACAMS certified (an advantage)

Qualifications

• University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law.

Skills

• Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.
• The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.
• Strong analytical skills and time management skills, excellent attention to details
• Excellent written and verbal communication skills and aptitude in communicating with senior management
• Ability to work with internal stakeholders (e.g. Coverage, Quality Assurance, Compliance) & partners (e.g. Training, Communications, Senior Management) to develop and execute on process enhancements and simplifications
• Demonstrated effectiveness process management – in particular target setting, prioritization and operational effectiveness
• Ability to work well under pressure and tight time frames
• Pro‑active, flexible, have good organizational skills and must be team player.
• Ability to work in a dynamic environment

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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