Competency Coordinator

Matthey; West Chester (Chester County); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Retirement Savings (401K)

20 days annual PTO

Life and Disability Insurance

Health Insurance

Voluntary Benefits

Wellbeing Programs

Tuition Assistance

Parental Leave

Job summary

Johnson Matthey is seeking a Competency Coordinator to lead the induction program for new operations staff and to manage structured training and competency assessments ensuring safety and quality across production. The role collaborates with production, HR and Technical L&D teams to deliver robust training plans and documented procedures.

You will develop and maintain shop floor training, coordinate assurance activities, and drive continuous improvement across JMPS tools, while keeping

Qualifications

• IT literacy and ability to learn new software systems.
• Time management and organizational skills.
• Experience of coaching/mentoring colleagues.
• Excellent written and verbal English.
• Proficient in Microsoft Office and Power BI.

Responsibilities

• Coordinate induction for new operations personnel and manage onboarding with production, HR, and Technical L&D teams.
• Write and coordinate training plans, assessments and assurance checks to ensure safety and quality compliance.
• Develop structured shop floor training programs and ensure trainers are certified (JM Trainer course).
• Conduct regular assurance assessments and audit training and KPIs with competent assessors.
• Maintain training matrices and update SOPs/training documentation.
• Support continuous improvement initiatives and adoption of JMPS tools and new software.

Skills

IT literacy

Time management

Organizational skills

Coaching/mentoring

English proficiency

Education

Technical Degree

Tools

Power BI

Microsoft Office

Job description

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Competency Coordinator you’ll contribute to JM’s mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.

The Competency Coordinator is responsible for overseeing the coordination and delivery of the competency management system, which includes organising the department induction for new operations personnel, organising structured training and assessing the competency of operations personnel to ensure they are working safely and in a proper manner following standard operating procedures to produce outputs that meet all customer and business requirements and specifications.

The role:

• Planning the induction process for new operations personnel into the department and organizing initial training in collaboration with production, HR, and Technical L&D teams.
• Writing/coordinating training plans, training assessments and assurance assessments alongside technical teams; ensuring safety and quality critical processes have defined competencies and are run correctly.
• Developing and planning a robust and structured shop floor-based training program for induction and production processes. Training to be carried out by the relevant department personnel. Ensuring technical training is delivered by personnel who have completed the JM Trainer course.
• Coordinating and conducting scheduled assurance assessments of the program in collaboration with competent assessors.
• Supporting the writing and maintenance/updates of standard operating procedures and training documentation to constantly meet the needs of the business, ensuring that high-risk documents are prioritized.
• Adhering to Life Saving Policies, following Site Safety Rules and working safely to EHS best practices as a mandatory condition of employment.
• Building and maintaining the competency management system (Kahuna/Power Apps), including Initial Training and Assurance in collaboration with Technical L&D team.
• Completing regular auditing of training and assessments to provide internal verification. Conduct weekly shop floor walkthroughs and perform spot checks to ensure progress and compliance with quality standards and operational procedures; Identify and report any deviations from quality standards, recommending corrective actions where necessary.
• Measuring adherence to training plan and regularly reporting competency management KPI’s to the local Production Manager via tiered meetings.
• Managing the process for re-training following non-assurance.
• Working collaboratively with Managers and Front-Line Leaders to ensure all training delivered is in line with the on-going operational plan and all training needs are fulfilled through the support and coordination of cross-training programs or the development of new training programs.
• Supporting continuous improvement and transformational efforts on site as part of the team. These include, but are not limited to, implementation and sustainability of improvements; adoption and adherence to JMPS tools and methodologies; and adoption and adherence to new software implementation / updates or applications aligned with production roles (i.e. Orchestrate, caq, Daily Management App, Tier dashboards) to meet the strategic needs of the business.
• Maintaining own expertise by keeping up to date with new processes, updates, and changes.
• Supporting the maintenance of training matrices for production personnel.
• Completing all other tasks as assigned by manager.

Key Skills the will help you succeed in this role:

• Technical Degree – Desirable
• A good understanding of a manufacturing environment – Desirable
• IT literacy and ability to learn new software systems
• Proficient in Microsoft Office packages, including Power BI – Desirable
• Good level of both written and verbal English would be required to ensure a high quality of recording and following of procedures can be followed.
• Time management and organizational skills
• Experience of coaching/mentoring colleagues – Desirable
• Excellent working knowledge of EHS policies and procedures.

What we offer:

• Retirement Savings (401K Match, plus an additional Employer Contribution)
• 20 days annual PTO (varies for shift- based roles)
• Life and Disability Insurance
• Health Insurance (Medical, Prescription, Dental and Vision)
• Voluntary Benefits
• Wellbeing Programs and Incentives
• Tuition Assistance
• Parental Leave

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact [e-mail]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.