Competency Coordinator

Johnson Matthey; West Chester (Chester County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Job summary

Johnson Matthey is seeking a Competency Coordinator to drive induction and structured training for operations personnel. The role ensures safety and quality through defined competencies and proper training delivery, in collaboration with production, HR and Technical L&D teams.

Responsibilities include planning induction, coordinating training plans and assessments, maintaining SOPs, and conducting regular audits to verify progress and compliance with procedures.

Qualifications

• Experience coordinating induction and structured training within a manufacturing setting.
• Ability to write and manage training plans and assessments.
• Familiarity with safety and quality critical processes.

Responsibilities

• Plan induction for new operations staff and coordinate initial training.
• Develop training plans, assessments and assurance checks with technical teams.
• Maintain SOPs and training docs; ensure high-risk docs are prioritized.
• Audit training and KPIs, report progress to Production Manager.

Skills

Training coordination

Induction planning

Mentoring

English communication

Time management

EHS knowledge

Education

Technical degree

Tools

Power BI

Microsoft Office

JMPS tools

Orchestrate

caq

Daily Management App

Job description

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Competency Coordinator you’ll contribute to JM’s mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.The Competency Coordinator is responsible for overseeing the coordination and delivery of the competency management system, which includes organising the department induction for new operations personnel, organising structured training and assessing the competency of operations personnel to ensure they are working safely and in a proper manner following standard operating procedures to produce outputs that meet all customer and business requirements and specifications.The role:As a Competency Coordinator, you will help drive our goals by:Planning the induction process for new operations personnel into the department and organizing initial training in collaboration with production, HR, and Technical L&D teams.Writing/coordinating training plans, training assessments and assurance assessments alongside technical teams; ensuring safety and quality critical processes have defined competencies and are run correctly.Developing and planning a robust and structured shop floor-based training program for induction and production processes. Training to be carried out by the relevant department personnel. Ensuring technical training is delivered by personnel who have completed the JM Trainer course.Coordinating and conducting scheduled assurance assessments of the program in collaboration with competent assessors.Supporting the writing and maintenance/updates of standard operating procedures and training documentation to constantly meet the needs of the business, ensuring that high-risk documents are prioritized.Adhering to Life Saving Policies, following Site Safety Rules and working safely to EHS best practices as a mandatory condition of employment.Building and maintaining the competency management system (Kahuna/Power Apps), including Initial Training and Assurance in collaboration with Technical L&D team.Completing regular auditing of training and assessments to provide internal verification. Conduct weekly shop floor walkthroughs and perform spot checks to ensure progress and compliance with quality standards and operational procedures; Identify and report any deviations from quality standards, recommending corrective actions where necessary.Measuring adherence to training plan and regularly reporting competency management KPI’s to the local Production Manager via tiered meetings.Managing the process for re-training following non-assurance.Working collaboratively with Managers and Front-Line Leaders to ensure all training delivered is in line with the on-going operational plan and all training needs are fulfilled through the support and coordination of cross-training programs or the development of new training programs.Supporting continuous improvement and transformational efforts on site as part of the team. These include, but are not limited to, implementation and sustainability of improvements; adoption and adherence to JMPS tools and methodologies; and adoption and adherence to new software implementation / updates or applications aligned with production roles (i.e. Orchestrate, caq, Daily Management App, Tier dashboards) to meet the strategic needs of the business.Maintaining own expertise by keeping up to date with new processes, updates, and changes.Supporting the maintenance of training matrices for production personnel.Completing all other tasks as assigned by manager.Key Skills the will help you succeed in this role:Technical Degree – DesirableA good understanding of a manufacturing environment – DesirableIT literacy and ability to learn new software systemsProficient in Microsoft Office packages, including Power BI – DesirableGood level of both written and verbal English would be required to ensure a high quality of recording and following of procedures can be followed.Time management and organizational skillsExperience of coaching/mentoring colleagues – DesirableExcellent working knowledge of EHS policies and procedures.Even if you only match some of the skills, we’d love to hear from you to discuss further!What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We also support hybrid and flexible working and offer comprehensive employee benefits , including health, life, disability and retirements plans that support our employees’ financial and physical wellbeing, such as:Retirement Savings (401K Match, plus an additional Employer Contribution)20 days annual PTO (varies for shift- based roles)Life and Disability InsuranceHealth Insurance (Medical, Prescription, Dental and Vision)Voluntary BenefitsWellbeing Programs and IncentivesTuition AssistanceParental LeaveReady to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact [e-mail]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.#JMUS#LI-DJK2To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.. By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.