Compassionate Veterinary Receptionist with Career Growth

Mission Pet Health; Dubuque (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401k retirement plan

Discounted pet care

Job summary

Colonial Terrace Animal Hospital, P.c. in Dubuque, Iowa, is seeking a friendly receptionist to join our AAHA-accredited medical team. You will be the face of the practice, welcoming clients and guiding them through appointments and services.

You will manage phones, schedules, records, and payments while supporting veterinarians and providing compassionate care to pets and their families. This role offers growth with mentorship and a collaborative clinic culture.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize in a fast-paced clinic.
• Experience with veterinary software preferred.
• Weekend urgent care shifts and holidays required.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain medical records and appointment schedules.
• Handle financial transactions and billing.
• Provide compassionate patient and client support.
• Collaborate with team to ensure smooth clinic operations.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Job description

Colonial Terrace Animal Hospital, P.c. in Dubuque, Iowa, is seeking a friendly receptionist to join our AAHA-accredited medical team. You will be the face of the practice, welcoming clients and guiding them through appointments and services.

You will manage phones, schedules, records, and payments while supporting veterinarians and providing compassionate care to pets and their families. This role offers growth with mentorship and a collaborative clinic culture.