Compassionate Veterinary Front Desk Specialist

Dublinvetclinic; Northern (KY); Hybrid; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Employee pet discount

Job summary

Dublin Veterinary Hospital, a full-service animal care facility, is seeking a friendly, detail-oriented Front-Desk Receptionist to join our team. You will greet clients and their pets, manage the check-in process, confirm appointment details, and guide them to exam rooms, helping set a welcoming tone for every visit.

We value customer service, clear communication, and a passion for animal well-being. Benefits include medical, dental, vision insurance, paid time off, a 401(k) plan, and an

Qualifications

• Prior experience working with animals in a veterinary setting.
• Strong organizational and multitasking skills.
• Calm, professional demeanor and clear communication.
• Experience in a veterinary hospital, animal kennel, daycare, grooming facility, or similar animal care environment.

Responsibilities

• Greet clients and pets, manage the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Multitasking

Communication

Calm under pressure

Job description

Dublin Veterinary Hospital, a full-service animal care facility, is seeking a friendly, detail-oriented Front-Desk Receptionist to join our team. You will greet clients and their pets, manage the check-in process, confirm appointment details, and guide them to exam rooms, helping set a welcoming tone for every visit.

We value customer service, clear communication, and a passion for animal well-being. Benefits include medical, dental, vision insurance, paid time off, a 401(k) plan, and an