Compassionate Veterinary Receptionist — Growth & Benefits

Richmond Valley Vet; New York (NY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted pet care

Teladoc access

Job summary

Richmond Valley Veterinary Practice in Staten Island is seeking an experienced Veterinary Receptionist to join our busy small animal team. You will manage a multi-line phone system, greet clients, and coordinate appointments while handling payments with accuracy and empathy.

We require veterinary field experience, a flexible schedule including weekends, and strong customer service skills. The role supports doctors and staff in a fast-paced hospital that values compassionate care and teamwork.

Qualifications

• Experience in the veterinary field is required.
• Flexibility to work days, nights and weekends.
• Ability to manage multiple tasks while maintaining accuracy.
• Strong client relations and communication under pressure.

Responsibilities

• Director of First Impressions: manage a multi-line phone system and greet clients positively.
• Coordinate care by maintaining records, scheduling appointments, and handling payments.
• Educate clients on preventative care and hospital services for pets.
• Show empathy and respect, treating every pet like your own.

Skills

Customer service

Multitasking

Team player

Flexible schedule

Veterinary field experience

Self-motivated

Tools

Veterinary software

Job description

Richmond Valley Veterinary Practice in Staten Island is seeking an experienced Veterinary Receptionist to join our busy small animal team. You will manage a multi-line phone system, greet clients, and coordinate appointments while handling payments with accuracy and empathy.

We require veterinary field experience, a flexible schedule including weekends, and strong customer service skills. The role supports doctors and staff in a fast-paced hospital that values compassionate care and teamwork.