Compassionate Veterinary Receptionist | Growth & Benefits

VetNetwork, LLC; Helotes (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care

Job summary

Mission Pet Health, a nationwide network of veterinary hospitals, seeks a friendly Receptionist for its Helotes team. You will manage a multi-line phone system, greet clients, schedule appointments, and handle financial transactions, helping the hospital run smoothly while delivering compassionate care.

You are the first impression, so excellent communication, organization, and empathy are essential. Experience with veterinary software is preferred; a flexible schedule including weekends and

Qualifications

• Customer service-focused with animal love.
• Strong communication under pressure.
• Organizational and multitasking skills.
• Experience with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embod compassion and empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Flexible schedule

Tools

Veterinary software

Job description

Mission Pet Health, a nationwide network of veterinary hospitals, seeks a friendly Receptionist for its Helotes team. You will manage a multi-line phone system, greet clients, schedule appointments, and handle financial transactions, helping the hospital run smoothly while delivering compassionate care.

You are the first impression, so excellent communication, organization, and empathy are essential. Experience with veterinary software is preferred; a flexible schedule including weekends and