Compassionate Veterinary Receptionist Flexible Schedule

Mission Pet Health; Asheville (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Charlotte Street Animal Hospital in Asheville, NC seeks a friendly receptionist to welcome clients and manage daily front-desk operations. You will handle phone calls, appointments, and basic financial tasks while maintaining accurate records and a compassionate, pet-centered approach.

The role emphasizes customer service, clear communication, and teamwork with the medical staff to ensure smooth patient flow and high-quality care for dogs, cats, and exotics.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and interpersonal skills.
• Highly organized and able to multitask.
• Team player with collaborative mindset.
• Experience with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure seamless care coordination: maintain accurate records, manage appointments, and handle transactions.
• Advocate for pet health: educate clients on preventive care and hospital services.
• Embody compassion and empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Vet software

Flexible schedule

Tools

Vet software

Job description

Charlotte Street Animal Hospital in Asheville, NC seeks a friendly receptionist to welcome clients and manage daily front-desk operations. You will handle phone calls, appointments, and basic financial tasks while maintaining accurate records and a compassionate, pet-centered approach.

The role emphasizes customer service, clear communication, and teamwork with the medical staff to ensure smooth patient flow and high-quality care for dogs, cats, and exotics.