Compassionate Veterinary Receptionist & Client Care Advocate

Mission Pet Health; Suwanee (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc access

Job summary

Mission Pet Health seeks a friendly receptionist for Suwanee Animal Hospital in Suwanee, GA. You will greet clients, manage a multi-line phone system, schedule appointments, and handle transactions while supporting a high standard of compassionate care.

We value customer service, organization, and teamwork. Flexibility to cover some weekends/holidays is required; benefits and a strong team culture are offered within the Mission Pet Health network.

Qualifications

• Customer service mindset with animal love.
• Strong communication in stressful situations.
• Organizational skills to manage schedules and records.
• Experience with veterinary software preferred.
• Flexibility to work some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system.
• Ensure Seamless Care Coordination: maintain medical records and appointment schedules.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: be a calming presence for clients, treating each pet with care.

Skills

Customer service

Communication

Organizational skills

Team player

Tools

Vet software

Job description

Mission Pet Health seeks a friendly receptionist for Suwanee Animal Hospital in Suwanee, GA. You will greet clients, manage a multi-line phone system, schedule appointments, and handle transactions while supporting a high standard of compassionate care.

We value customer service, organization, and teamwork. Flexibility to cover some weekends/holidays is required; benefits and a strong team culture are offered within the Mission Pet Health network.