Compassionate Veterinary Receptionist & Client Care

Riverwalk Animal Hospital - Sanford, FL; Hudson (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k matching program

Paid vacation and sick time

Paid bereavement program

Paid parental leave

Job summary

Riverwalk Animal Hospital in Hudson, NH is seeking an experienced veterinary receptionist to be the friendly first point of contact for clients and their pets. The role involves greeting patients, triaging concerns, directing calls and emails, scheduling appointments to optimize daily flow, and handling check-ins, check-outs, and payments with a compassionate, discreet approach.

Team players who can multi-task and maintain superior customer service will thrive, with opportunities for training

Qualifications

• Minimum 1 year of veterinary receptionist experience is required.
• Must be compassionate and a calm team player.
• Ability to multi-task effectively.
• Superior customer service and communication skills.
• Strong organizational skills and computer proficiency.
• Self-starter with a desire to grow knowledge and skills.

Responsibilities

• Greet clients and patients and maintain a welcoming reception area.
• Answer questions, triage concerns, and direct calls or emails to the appropriate party.
• Schedule appointments to maximize daily flow and efficiency.
• Check in and check out clients and process payments.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Team player

Job description

Riverwalk Animal Hospital in Hudson, NH is seeking an experienced veterinary receptionist to be the friendly first point of contact for clients and their pets. The role involves greeting patients, triaging concerns, directing calls and emails, scheduling appointments to optimize daily flow, and handling check-ins, check-outs, and payments with a compassionate, discreet approach.

Team players who can multi-task and maintain superior customer service will thrive, with opportunities for training