Compassionate Veterinary Receptionist & Care Coordinator

Butler-Creek-Animal-Hospital; Kennesaw (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Employee Assistance Program (EAP)

Discounted veterinary care for family

Job summary

Butler Creek Animal Hospital in Kennesaw, GA is seeking a friendly receptionist to join our team. You will greet clients, manage a multi-line phone system, and coordinate appointments while maintaining compassionate communication and accurate patient records.

You will support the front desk with payments, scheduling, and client education, building trust with families and ensuring pets receive timely, thoughtful care in a fast-paced, team-oriented environment.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Team collaboration

Vet software experience

Job description

Butler Creek Animal Hospital in Kennesaw, GA is seeking a friendly receptionist to join our team. You will greet clients, manage a multi-line phone system, and coordinate appointments while maintaining compassionate communication and accurate patient records.

You will support the front desk with payments, scheduling, and client education, building trust with families and ensuring pets receive timely, thoughtful care in a fast-paced, team-oriented environment.