Compassionate Veterinary Receptionist & Care Coordinator

Bedrock Veterinary Specialists Greer; Greer (SC); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance

Disability coverage

Educational assistance for AVMA‑accr.技

Discounted veterinary care

Teladoc access

Job summary

Bedrock Veterinary Specialists is building a brand-new specialty surgery practice in Greenville, SC, seeking a receptionist who will be the first point of contact for clients and patients. You will manage a multi-line phone system, greet clients with warmth, and support care coordination throughout the hospital.

The ideal candidate loves animals, communicates clearly under pressure, and can multitask in a fast-paced environment.

Qualifications

• Passion for customer service and animals.
• Strong communication and multitasking abilities.
• Flexible schedule including weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Excellent communication

Organizational skills

Team player

Vet software experience

Tools

Vet software

Job description

Bedrock Veterinary Specialists is building a brand-new specialty surgery practice in Greenville, SC, seeking a receptionist who will be the first point of contact for clients and patients. You will manage a multi-line phone system, greet clients with warmth, and support care coordination throughout the hospital.

The ideal candidate loves animals, communicates clearly under pressure, and can multitask in a fast-paced environment.