Compassionate Veterinary Front Desk & Scheduling Pro

Concierge Elite; Wickenburg (AZ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

Advancement opportunities

Job summary

Hassayampa Veterinary Services in Wickenburg, AZ is seeking a Veterinary Customer Service Representative to serve as the first contact for clients and support daily operations. The role emphasizes friendly client interactions, accurate data handling, and collaboration with veterinarians and staff.

Ideal candidates bring excellent customer service, organization, and a compassionate demeanor, with full-time availability and reliable transportation.

Qualifications

• Strong customer service and communication skills.
• Friendly, professional, and compassionate demeanor.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Reliable transportation to and from the clinic.

Responsibilities

• Greet clients and patients with a warm, professional attitude.
• Answer and direct incoming phone calls.
• Schedule appointments and assist with calendar management.
• Check clients in and out for appointments.
• Collect payments and process transactions accurately.
• Update client and patient information in the practice management system.
• Communicate appointment instructions and basic clinic information.
• Coordinate messages between clients, veterinarians, and the medical team.
• Maintain an organized and welcoming reception area.
• Assist with records requests and other administrative tasks.
• Provide compassionate support to clients during routine and emotional situations.

Skills

customer service

communication

friendly demeanor

attention to detail

organizational skills

multitasking

phone/email in person

basic computer skills

team player

empathy in client care

transportation

availability for full-time

Job description

Hassayampa Veterinary Services in Wickenburg, AZ is seeking a Veterinary Customer Service Representative to serve as the first contact for clients and support daily operations. The role emphasizes friendly client interactions, accurate data handling, and collaboration with veterinarians and staff.

Ideal candidates bring excellent customer service, organization, and a compassionate demeanor, with full-time availability and reliable transportation.