Compassionate Vet Front Desk Specialist | PTO & CE Support

United Veterinary Care; West River (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

PTO

Paid holidays

Continuing education

Pet discounts

Team culture

Job summary

Muddy Creek Animal Hospital in West River, MD is seeking a Client Service Representative to be the friendly first contact for clients, answer phones and emails, schedule appointments, and process payments with accuracy.

You will work with a close-knit team in a busy front desk role, helping to deliver a positive experience for pets and their people as you juggle multiple tasks with calm professionalism.

Qualifications

• Front-desk experience in a veterinary or medical setting preferred.
• Able to answer phones, greet clients, and manage appointments with care.
• Comfort with handling payments and maintaining an orderly front desk.

Responsibilities

• Welcome pets and their people, answer phones and emails, and schedule appointments.
• Process payments and help keep the front desk running smoothly.
• Multitask effectively in a busy environment while staying calm and friendly.

Skills

Customer service

Multitasking

Organization

Calm under pressure

Front-desk experience

Job description

Muddy Creek Animal Hospital in West River, MD is seeking a Client Service Representative to be the friendly first contact for clients, answer phones and emails, schedule appointments, and process payments with accuracy.

You will work with a close-knit team in a busy front desk role, helping to deliver a positive experience for pets and their people as you juggle multiple tasks with calm professionalism.