Compassionate Urgent Care Medical Assistant

Mercy-GoHealth Urgent Care; Ballwin (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Mercy-GoHealth Urgent Care is seeking a Medical Assistant to support providers, radiologic staff, and patients through a range of clinical and administrative tasks. You will help with patient care management, documentation, and communication in a fast-paced urgent care setting.

The role emphasizes collaboration, accuracy, and timeliness while aligning with our mission and core values of care, access, and community integration.

Qualifications

• Graduate of a Medical Assistant Program preferred.
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred.
• High school diploma or equivalent required.
• Knowledge of medical terminology strongly preferred.
• Basic Life Support (BLS) certification preferred at time of hire.

Responsibilities

• Conduct patient registration, including paperwork and insurance verification.
• Process co-pays and schedule patient appointments for the center.
• Coordinate provider referrals to the assigned Specialist.
• Answer patient questions regarding their care and inform them of their status.
• Prepare patients for examination and record medical history.
• Perform preliminary vital signs and escalate critical cases to provider as needed.
• Conduct point-of-care testing (e.g., flu, strep, urinalysis, ECG, HCG).
• Stock supplies and maintain exam rooms, front desk, and reception areas.
• Maintain medical records and scan charts to patient files.

Skills

Medical terminology

Education

High school diploma or equivalent

Graduate of a Medical Assistant Program preferred

1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred

2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred

BLS Certification

Job description

Mercy-GoHealth Urgent Care is seeking a Medical Assistant to support providers, radiologic staff, and patients through a range of clinical and administrative tasks. You will help with patient care management, documentation, and communication in a fast-paced urgent care setting.

The role emphasizes collaboration, accuracy, and timeliness while aligning with our mission and core values of care, access, and community integration.