Compassionate Transfer Specialist

Mid America Mortuary Svc; Dallas (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Mid America Mortuary Svc seeks a Funeral Transport Driver to perform first-call transfers and manage vehicle upkeep in accordance with local and state laws. You will interact with families with empathy and coordinate with responders, hospitals, and care facilities.

This role requires keen attention to detail, strong communication, and the ability to follow strict procedures for paperwork, chain-of-custody, and deceased identification.

Qualifications

• Five (5) years of funeral home, care center, and/or decedent care preparation experience.
• Knowledge of computers, software, and internal operating systems.
• High level compassion, integrity, communication, and problem-solving skills.
• Ability to prioritize and organize effectively with a keen sense to detail.

Responsibilities

• Safely drives company owned professional vehicles for first call transfers in accordance with laws and company policies.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility; follows their processes.
• Interact courteously with bereaved family members during home transfers; maintains sensitivity.
• Enter deceased event information into proprietary software per procedures.
• Transport caskets to airports, care centers, or funeral homes and assist with moving caskets; includes Vehicle Maintenance.
• Wash, vacuum, and clean vehicles; ensure vehicles are presentable; fuel as necessary.
• Follow safety guidelines and expenditure processes; maintain PPE and transfer supplies in vehicles.
• Identify vehicle engine or operating issues and report to management; arrange repairs or inspections.

Skills

Compassion & integrity

Communication

Problem-solving

Prioritization & organization

Job description

Mid America Mortuary Svc seeks a Funeral Transport Driver to perform first-call transfers and manage vehicle upkeep in accordance with local and state laws. You will interact with families with empathy and coordinate with responders, hospitals, and care facilities.

This role requires keen attention to detail, strong communication, and the ability to follow strict procedures for paperwork, chain-of-custody, and deceased identification.