Compassionate Survivor Benefits Specialist

Axyde Analytics; Fort Knox (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Axyde Analytics, LLC is seeking a Survivor Benefits and Entitlements Specialist for an anticipated U.S. Army Casualty Administrative Support Services contract at Fort Knox, Kentucky.

The role involves accurate and compassionate administration of military survivor benefits and related casualty-case requirements. Responsibilities include reviewing eligibility, researching entitlements, coordinating with government stakeholders, and maintaining discreet handling of family information throughout the

Qualifications

• Experience with military survivor benefits, casualty assistance, retirement benefits, veterans’ benefits or personnel administration.
• Familiarity with DFAS, VA and military benefits processes.
• Experience assisting surviving families or other vulnerable populations.
• Strong research, documentation and customer-service skills.
• DCIPS, CMAOD or Casualty Assistance Officer experience is highly desirable.
• Candidates must be able to obtain and maintain the required background investigation and Common Access Card.

Responsibilities

• Review survivor eligibility and benefits documentation.
• Research death gratuity, life insurance, survivor benefits, burial, travel and related entitlements.
• Track benefit actions, missing documents and unresolved issues.
• Coordinate with authorized Army, DFAS, VA and other Government stakeholders.
• Prepare clear case notes, correspondence and status updates.
• Identify discrepancies requiring Government determination.
• Support quality review before cases are closed or transitioned.
• Handle all family information with discretion and sensitivity.

Skills

Military survivor benefits

Casualty assistance

Retirement benefits

Veterans’ benefits

Personnel administration

Research skills

Customer service

Discretion

Job description

Axyde Analytics, LLC is seeking a Survivor Benefits and Entitlements Specialist for an anticipated U.S. Army Casualty Administrative Support Services contract at Fort Knox, Kentucky.

The role involves accurate and compassionate administration of military survivor benefits and related casualty-case requirements. Responsibilities include reviewing eligibility, researching entitlements, coordinating with government stakeholders, and maintaining discreet handling of family information throughout the