Compassionate Social Services Receptionist

Catholic Charities of the Archdiocese of New York; City of White Plains (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Catholic Charities of the Archdiocese of New York seeks a Receptionist for the HomeBase office in White Plains to deliver professional service to clients with social service needs by phone, in person, or email. The role requires data entry, referrals, and support for case managers, with a focus on empathy and clear communication.

Requirements include a HS Diploma (or some college) and bilingual English-Spanish preferred; full-time, non-exempt, 35 hours per week, with a salary of $17.04–$19.24

Qualifications

• HS Diploma or some college.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Answer incoming calls on assigned schedule, assess caller's needs and provide accurate referrals.
• Develop knowledge of homelessness prevention and human services network to help customers access services.
• Input data collected by customers for resource planning and needs assessment.
• Support case managers with tasks as assigned by supervisor.

Skills

Interpersonal skills

Empathy

Data entry

Education

HS Diploma / some college

Bilingual English-Spanish

Job description

Catholic Charities of the Archdiocese of New York seeks a Receptionist for the HomeBase office in White Plains to deliver professional service to clients with social service needs by phone, in person, or email. The role requires data entry, referrals, and support for case managers, with a focus on empathy and clear communication.

Requirements include a HS Diploma (or some college) and bilingual English-Spanish preferred; full-time, non-exempt, 35 hours per week, with a salary of $17.04–$19.24