Compassionate Shelter Driver: Safe Rides & Outreach

Volunteers of America Upstate NY; Town of Ithaca (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

Volunteers of America Upstate NY seeks a Shelter Driver to transport residents, staff, and supplies safely to appointments and community destinations. The role involves engaging with clients in crisis and occasionally visiting encampments to recruit new clients.

The position requires a valid driver’s license with a clean driving record, strong communication skills, and the ability to work evenings, weekends and holidays. A non-exempt status applies with a compassionate, service-driven mindset.

Qualifications

• Valid driver’s license with a clean driving record.
• Familiarity with local roads, routes and transportation regulations.
• Strong communication and interpersonal skills, including working with those in crisis and vulnerable populations.
• Basic computer skills.
• Ability to obtain adult and pediatric first aid/CPR certification.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Safely transport shelter clients, staff and supplies to various destinations using an assigned agency vehicle.
• Ensure passengers follow safety and legal requirements, including seat belts and car seats.
• Maintain a clean, well-maintained vehicle and report issues to the Shelter Director.
• Coordinate transportation schedules with shelter staff for efficient service.
• Assist residents with loading/unloading belongings and supplies.
• Adhere to traffic laws and prioritize passenger safety.
• Maintain mileage logs and vehicle maintenance records.
• Assist with loading/unloading of donations and deliveries.
• Communicate transportation concerns to shelter staff.
• Provide a welcoming, empathetic environment during transport.
• Attend mandatory meetings and training.
• Other duties as requested to benefit clients and programs.

Skills

Driver's license

Clean driving record

Local roads knowledge

Communication skills

First aid/CPR eligible

Computer skills

Crisis populations experience

Flexibility

Job description

Volunteers of America Upstate NY seeks a Shelter Driver to transport residents, staff, and supplies safely to appointments and community destinations. The role involves engaging with clients in crisis and occasionally visiting encampments to recruit new clients.

The position requires a valid driver’s license with a clean driving record, strong communication skills, and the ability to work evenings, weekends and holidays. A non-exempt status applies with a compassionate, service-driven mindset.