Compassionate Shelter Aide: Crisis Support & Resources

Downtown Boulder Partnership; New York (NY); On-site; USD 20,741 - 29,540; Full time

Job summary

Peoples Path Inc. in Brooklyn, NY is hiring a Residential Aide to support residents in an emergency homeless shelter. This full-time position (35 hrs) involves assisting with daily needs, safety, and helping residents access services.

Responsibilities include crisis management, documentation, program participation, and collaboration with a diverse team. A high school diploma and Food Handling/F02 certifications are required.

Qualifications

• High school diploma or equivalent required.
• Food Handling Certificate required.
• F02 Certification required.
• Experience in social services or shelter settings preferred.
• Strong interpersonal and communication skills.
• Ability to handle stressful situations and resolve conflicts.

Responsibilities

• Provide compassionate support with basic needs, meals, and access to care.
• Monitor shelter safety and address issues promptly.
• Help residents access community resources and referrals.
• Respond to crises calmly and provide interventions as needed.
• Maintain records of interactions and incidents for management.
• Encourage participation in shelter programs and activities.
• Mediate conflicts between residents and support fair resolutions.
• Keep common areas clean and report maintenance issues.
• Comply with shelter policies and local regulations.

Skills

Interpersonal skills

Communication skills

Stress management

Education

High school diploma

Food Handling Certificate

F02 Certification

Job description

Peoples Path Inc. in Brooklyn, NY is hiring a Residential Aide to support residents in an emergency homeless shelter. This full-time position (35 hrs) involves assisting with daily needs, safety, and helping residents access services.

Responsibilities include crisis management, documentation, program participation, and collaboration with a diverse team. A high school diploma and Food Handling/F02 certifications are required.