Compassionate Resident Care Assistant (CNA/HHA) — Flexible Shifts

Nova Senior Living; West Springfield (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Monastery Heights Senior Living and Memory Care in West Springfield, MA, is seeking a compassionate Resident Care Assistant (RCA) to support daily staffing operations and hands-on resident care. This role helps ensure coverage, smooth office operations, and high-quality, resident-centered care.

The position requires high school diploma or GED; CNA/HHA certification is preferred. Flexible hours to include weekends and holidays may be required.

Qualifications

• High school diploma or GED required.
• RCA, HHA, CNA, or equivalent experience preferred (must be certified CNA or HHA).
• Experience in assisted living or memory care preferred.
• Ability to multitask in a fast-paced environment.
• Reliable, professional, and compassionate.

Responsibilities

• Assist residents with ADLs including bathing, dressing, grooming, toileting, and mobility.
• Observe and report changes in residents’ condition to nursing leadership staff.
• Promote resident dignity, independence, and person-centered care.
• Follow service plans, safety procedures, and infection control protocols.

Skills

Empathy

Multitasking

Reliability

Education

High school diploma or GED

CNA/HHA certification

Job description

Monastery Heights Senior Living and Memory Care in West Springfield, MA, is seeking a compassionate Resident Care Assistant (RCA) to support daily staffing operations and hands-on resident care. This role helps ensure coverage, smooth office operations, and high-quality, resident-centered care.

The position requires high school diploma or GED; CNA/HHA certification is preferred. Flexible hours to include weekends and holidays may be required.