Compassionate Removal Technician - On-Call

Heritage Family Funeral Services, Inc; Covington (TN); On-site; USD 22,000 - 33,000; Part time

Job summary

Heritage Family Funeral Services, Inc in Covington, TN is seeking a Removal Technician for on-call duties to handle dignified removal and transport of decedents from homes, hospitals, hospice, and care facilities to the funeral home, creating a compassionate first impression for grieving families.

Responsibilities include prompt first call response, safe operation of vehicles, adherence to policies, respectful communication with families and staff, precise paperwork, proper chain of custody, and

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal skills and emotional maturity to handle grief-related situations with compassion.
• Availability to work after-hours, weekends, and holidays as needed.
• Ability to communicate effectively with families, team members, and medical personnel.
• Strong attention to detail and ability to manage paperwork and logistics efficiently.
• Must pass a background check and possess a valid driver’s license with a clean driving record. Must maintain insurability under company vehicle use policies.

Responsibilities

• Respond to first calls promptly, compassionately, and professionally.
• Safely operate company vehicles to transport the deceased.
• Adhere to funeral home policies and procedures related to removals and transfers.
• Communicate respectfully and clearly with family members, healthcare professionals, and staff.
• Accurately and legibly complete required paperwork, including first call sheets, valuables documentation, and identification tags.
• Maintain proper chain of custody and universal precautions at all times.
• Report any unusual circumstances or family concerns to the appropriate funeral home staff.
• Assist with light vehicle maintenance and cleanliness to ensure readiness.

Skills

Interpersonal skills

Emotional maturity

Effective communication

Attention to detail

Teamwork

Problem-solving

Education

High school diploma or equivalent

Job description

Heritage Family Funeral Services, Inc in Covington, TN is seeking a Removal Technician for on-call duties to handle dignified removal and transport of decedents from homes, hospitals, hospice, and care facilities to the funeral home, creating a compassionate first impression for grieving families.

Responsibilities include prompt first call response, safe operation of vehicles, adherence to policies, respectful communication with families and staff, precise paperwork, proper chain of custody, and