Compassionate Recovery Support Specialist

Triumph Treatment Services; Washington (District of Columbia); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off starts day one

Values-driven culture

Job summary

Triumph Treatment Services in Washington, DC seeks a Recovery Support Specialist to help clients on their recovery journey with compassion and practical support. The role focuses on assisting with daily living activities, coordinating transportation and appointments, and documenting progress in the patient record.

Ideal candidates will have a high school diploma or GED, experience in in-person customer service or healthcare, and a valid driver’s license.

Qualifications

• Collegial teamwork and feedback culture.
• Compassionate, patient-centered approach.

Responsibilities

• Ensure exceptional customer service to patients by providing assistance with daily living skills, managing appointments and transportation, overseeing medication, and offering comprehensive parenting support.
• Record patient behaviors to aid treatment planning.
• Perform daily inspections of client rooms and the building as needed throughout the day. Additionally, conduct routine checks of bedrooms and grounds.
• Serve as an active attendee and participant in staff meetings, “stand-up” sessions, and pass-downs during shift changes.
• Provide essential office services, including answering phone calls and taking messages, typing documents, and scanning files.
• Ensures that the workspaces are clean, organized, and fully stocked. Experience efficient and well‑maintained office operations with our professional assistance.
• Effectively document treatment activities in a patient’s record, it is essential to have a proficient understanding of the Electronic Health Record (EHR).
• Supervise and carefully monitor the sample collection process for urinalysis drug testing, ensuring all necessary documentation is completed accurately.
• Occasionally responsible for managing situations involving lice, bed bugs, or other sanitation‑related concerns, following established health and safety protocols.
• Other duties as assigned.

Skills

Collaborates with Others

Empathy & Compassion

Education

High School Diploma or GED

Associate degree preferred

Job description

Triumph Treatment Services in Washington, DC seeks a Recovery Support Specialist to help clients on their recovery journey with compassion and practical support. The role focuses on assisting with daily living activities, coordinating transportation and appointments, and documenting progress in the patient record.

Ideal candidates will have a high school diploma or GED, experience in in-person customer service or healthcare, and a valid driver’s license.