Compassionate Primary Care Medical Assistant — Serve Communities

Southwest Care Center; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Tuition reimbursement

340B program access

Sick and holiday paid time off

Job summary

Southwest Care Center is seeking a full-time Primary Care Medical Assistant to join the Jefferson Clinic in Albuquerque, NM. The role covers patient intake, vital signs, phlebotomy, injections, appointment coordination, infection control, and support for nurses and providers.

You’ll work in a community-focused setting with opportunities for training in point-of-care testing, vaccine administration, and care coordination, while benefiting from a comprehensive benefits package and a schedule that

Qualifications

• One year or more direct patient care experience in a family medical practice setting preferred.
• Completion of a medical assisting program or certification highly desirable.
• Basic Life Support required.
• Athena EMR experience preferred.
• Team collaborator and patient advocate along with the ability to work in a fast-paced environment.

Responsibilities

• Screen patients according to established protocols (i.e., obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/Clinic Manager.
• Performs accurate charting in medical record in accordance with established SCC policies and procedures.
• Provide assistance to nurses and providers, as needed.
• Maintain exam rooms and work areas (i.e., keeping well-stocked, orderly, and clean, to include disinfecting exam tables between patients as per infection control policy).
• Perform phlebotomy/fingerstick, as permitted by training.
• Administers injections according to position requirements and as trained.
• Perform procedures, as ordered, and trained.
• Able to accurately make/cancel/reschedule appointments in the appointment system.
• Able to follow-up on appointment to determine patient compliance and contact patients to reschedule (no-show policy).
• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
• Understand all emergency protocols and respond accordingly.
• Have current knowledge of and participate in maintenance of drug assistance programs.
• Understand and assist in the referral process of patients to outside services or providers.
• Follow-up on patient referrals, as necessary.
• Understand mandatory reporting of child/elder abuse policy and procedure.
• Understand and utilize the Vaccine program where applicable and document accurately on forms and vaccine administration records.
• Counsel patients per treatment plan (i.e., diet, exercise, medication, etc.), as assigned.
• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Provide culturally sensitive care.
• Performs in-house waived testing, after they are quality controlled, which may include some or all of the following: pregnancy tests, hemocue/Hemoglobin, glucometer, urine dip, hemoccult-stool, or a quick throat swab. Each test will be done according to the directions and procedures and the results logged in the patients’ medical record.
• Point of Care Testing and quality controls.
• Other duties as assigned.

Job description

Southwest Care Center is seeking a full-time Primary Care Medical Assistant to join the Jefferson Clinic in Albuquerque, NM. The role covers patient intake, vital signs, phlebotomy, injections, appointment coordination, infection control, and support for nurses and providers.

You’ll work in a community-focused setting with opportunities for training in point-of-care testing, vaccine administration, and care coordination, while benefiting from a comprehensive benefits package and a schedule that