Primary Care Medical Assistant

Southwest Care Center; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Tuition reimbursement

340B program access

Sick and holiday paid time off

Job summary

Southwest Care Center is seeking a full-time Primary Care Medical Assistant to join the Jefferson Clinic in Albuquerque, NM. The role covers patient intake, vital signs, phlebotomy, injections, appointment coordination, infection control, and support for nurses and providers.

You’ll work in a community-focused setting with opportunities for training in point-of-care testing, vaccine administration, and care coordination, while benefiting from a comprehensive benefits package and a schedule that

Qualifications

• One year or more direct patient care experience in a family medical practice setting preferred.
• Completion of a medical assisting program or certification highly desirable.
• Basic Life Support required.
• Athena EMR experience preferred.
• Team collaborator and patient advocate along with the ability to work in a fast-paced environment.

Responsibilities

• Screen patients according to established protocols (i.e., obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/Clinic Manager.
• Performs accurate charting in medical record in accordance with established SCC policies and procedures.
• Provide assistance to nurses and providers, as needed.
• Maintain exam rooms and work areas (i.e., keeping well-stocked, orderly, and clean, to include disinfecting exam tables between patients as per infection control policy).
• Perform phlebotomy/fingerstick, as permitted by training.
• Administers injections according to position requirements and as trained.
• Perform procedures, as ordered, and trained.
• Able to accurately make/cancel/reschedule appointments in the appointment system.
• Able to follow-up on appointment to determine patient compliance and contact patients to reschedule (no-show policy).
• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
• Understand all emergency protocols and respond accordingly.
• Have current knowledge of and participate in maintenance of drug assistance programs.
• Understand and assist in the referral process of patients to outside services or providers.
• Follow-up on patient referrals, as necessary.
• Understand mandatory reporting of child/elder abuse policy and procedure.
• Understand and utilize the Vaccine program where applicable and document accurately on forms and vaccine administration records.
• Counsel patients per treatment plan (i.e., diet, exercise, medication, etc.), as assigned.
• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Provide culturally sensitive care.
• Performs in-house waived testing, after they are quality controlled, which may include some or all of the following: pregnancy tests, hemocue/Hemoglobin, glucometer, urine dip, hemoccult-stool, or a quick throat swab. Each test will be done according to the directions and procedures and the results logged in the patients’ medical record.
• Point of Care Testing and quality controls.
• Other duties as assigned.

Job description

Southwest Care Center employees can answer yes to these 3 questions: 1. Do you want to make a difference? 2. Do you believe everyone is entitled to quality healthcare? 3. Do you desire to serve the underserved in your community? For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non‑profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/HepC treatment, testing and other services within our communities.

Southwest Care Center is currently seeking a full‑time Primary Care Medical Assistant to work in our Jefferson Clinic in Albuquerque, NM.

• Screen patients according to established protocols (i.e., obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/Clinic Manager.
• Performs accurate charting in medical record in accordance with established SCC policies and procedures.
• Provide assistance to nurses and providers, as needed.
• Maintain exam rooms and work areas (i.e., keeping well‑stocked, orderly, and clean, to include disinfecting exam tables between patients as per infection control policy).
• Perform phlebotomy/fingerstick, as permitted by training.
• Administers injections according to position requirements and as trained.
• Perform procedures, as ordered, and trained.
• Able to accurately make/cancel/reschedule appointments in the appointment system.
• Able to follow‑up on appointment to determine patient compliance and contact patients to reschedule (no‑show policy).
• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
• Understand all emergency protocols and respond accordingly.
• Have current knowledge of and participate in maintenance of drug assistance programs.
• Understand and assist in the referral process of patients to outside services or providers.
• Follow‑up on patient referrals, as necessary.
• Understand mandatory reporting of child/elder abuse policy and procedure.
• Understand and utilize the Vaccine program where applicable and document accurately on forms and vaccine administration records.
• Counsel patients per treatment plan (i.e., diet, exercise, medication, etc.), as assigned.
• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Provide culturally sensitive care.
• Performs in‑house waived testing, after they are quality controlled, which may include some or all of the following: pregnancy tests, hemocue/Hemoglobin, glucometer, urine dip, hemoccult‑stool, or a quick throat swab. Each test will be done according to the directions and procedures and the results logged in the patients’ medical record.
• Point of Care Testing and quality controls.
• Other duties as assigned.

Candidate Highlights

• One (1) year or more direct patient care experience in a family medical practice setting preferred.
• Completion of a medical assisting program or certification highly desirable.
• Basic Life Support required.
• Athena EMR experience preferred.
• Team collaborator and patient advocate along with the ability to work in a fast‑paced environment.

Employment Highlights

• M-F 8-5 typical schedule.
• Competitive rate of pay.
• Generous time off plans including sick and holidays.
• Tuition reimbursement and other professional development programs.
• Full benefits package including medical, dental, vision, 401k, supplemental life and spousal coverages, employer paid disability, and access to the 340B prescription program if a patient at SCC.

Living & Working in New Mexico: The Land of Enchantment offers residents a way of life that you won’t find anywhere else in the United States. Our clinic locations are in Santa Fe and Albuquerque, NM. Each with its own unique vibe and both offering all the perks you get when you call New Mexico Home. Rich cultural and historical diversity. 310 days of sunshine, combined with a mild, dry climate and four distinct seasons! You’ll forget what humidity is when you live here. Unlimited year‑round outdoor opportunities including hiking, rock‑climbing, rafting, motorized sports, and even skiing. Yes, we have really big ski mountains in and around the deserts of New Mexico! Diverse and inclusive communities with amazingly kind people from all walks of life. Gorgeous landscapes that include desert and majestic mountains. New Mexico has to be to be seen to believe. Continuous festivals, concerts, and events including the internationally known Balloon Fiesta of Albuquerque. International airport providing low‑cost, quick access in‑country and out. Big city amenities found in Albuquerque with easy access from Santa Fe (50 min). Many of our employees commute between these cities. Both cities are connected by the NM rail system for those looking for a relaxing commute with a breath‑taking view. Great schools and family friendly communities. And let’s not forget about New Mexican cuisine—it is some of the best food in the country. Will you have red or green?

Job Details: Location: NM Albuquerque Worker Type: Employee Regular Scheduled Weekly Hours: 40