Compassionate Patient Services Pro: Scheduling & Access

Bon Secours Mercy Health; Virginia Beach (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development opportunities

Job summary

Bon Secours Mercy Health is seeking a Patient Services Representative for In Motion Physical Therapy at Town Center in Virginia Beach. The role focuses on patient registration, verifying demographics and insurance, scheduling appointments, and high-quality customer service.

You may cover other physician practice locations as needed. The position requires a High School Diploma or GED, with preferred prior healthcare registration experience and a strong ability to communicate clearly with patients

Qualifications

• High School Diploma or GED required.
• Prior registration/healthcare experience preferred.
• Excellent communication and customer-service skills required.

Responsibilities

• Register patients and verify demographics and insurance information.
• Explain financial options and collect payments.
• Schedule appointments and assist with MyChart/electronic scheduling.
• Provide courteous, accurate service and support across locations as needed.

Skills

Patient registration

Insurance verification

Appointment scheduling

Customer service

Electronic health records

Education

High School Diploma or GED

Tools

EHR system

Job description

Bon Secours Mercy Health is seeking a Patient Services Representative for In Motion Physical Therapy at Town Center in Virginia Beach. The role focuses on patient registration, verifying demographics and insurance, scheduling appointments, and high-quality customer service.

You may cover other physician practice locations as needed. The position requires a High School Diploma or GED, with preferred prior healthcare registration experience and a strong ability to communicate clearly with patients