Compassionate Patient Scheduling Specialist

US Oncology Network-wide Career Opportunities; Trevose (PA); On-site; USD 24,797,000 - 33,062,000; Full time

Job summary

Alliance Cancer Specialists in Trevose, PA, is seeking a Pre-Services Coordinator to be the first point of contact for patients, guiding scheduling and registration with professionalism and empathy.

You will verify insurance, collect demographics, and coordinate with clinical staff to ensure smooth scheduling while maintaining HIPAA compliance and delivering excellent patient service.

Qualifications

• Requires 3+ years in medical scheduling, patient registration, or medical receptionist roles.
• Experience verifying insurance and scheduling with healthcare systems.
• Proficiency with Microsoft Office (Outlook/Word/Excel).
• Strong communication, organizational and multitasking abilities.

Responsibilities

• Answer incoming calls and assess scheduling needs.
• Schedule new patient appointments with providers.
• Provide patients with appointment details and pre-visit instructions.
• Enter patient demographic and insurance information accurately.
• Verify insurance eligibility, benefits, co-pays, and authorizations.
• Coordinate with clinical staff to accommodate requests.
• Follow up on missing insurance information and records.
• Maintain accurate scheduling records and call logs.
• Ensure HIPAA compliance and patient confidentiality.
• Deliver exceptional customer service to patients and staff.

Skills

Medical scheduling

Patient registration

Communication skills

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Associate degree in Business/Healthcare Admin

Tools

Microsoft Office

Outlook

Word

Excel

Insurance verification systems

Job description

Alliance Cancer Specialists in Trevose, PA, is seeking a Pre-Services Coordinator to be the first point of contact for patients, guiding scheduling and registration with professionalism and empathy.

You will verify insurance, collect demographics, and coordinate with clinical staff to ensure smooth scheduling while maintaining HIPAA compliance and delivering excellent patient service.