Compassionate Patient Access & Scheduling Coordinator

US Oncology Inc.; Trevose (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Alliance Cancer Specialists is seeking a compassionate, detail-oriented Pre-Services Coordinator to join our Admin.Office in Trevose, PA. You will be the first contact for patients, aiding scheduling and registration with professionalism and empathy.

The role requires at least three years in medical scheduling or patient registration, proficiency with Microsoft Office, and strong communication. A high school diploma is required; an Associate degree is preferred to support运营.

Qualifications

• High school diploma or equivalent.
• Minimum of three (3) years of medical scheduling, patient registration, or medical receptionist experience.
• Experience with insurance verification and medical scheduling systems.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answer incoming calls and assess patient scheduling needs.
• Schedule new patient appointments with the appropriate provider.
• Provide patients with appointment details, directions, and pre-visit instructions.
• Obtain and enter patient demographic and insurance information accurately.
• Verify insurance eligibility, benefits, co-pays, and authorization requirements.
• Coordinate with clinical staff and triage nurses to accommodate scheduling requests.
• Follow up with patients regarding missing insurance information, medical records, and test results.
• Maintain accurate scheduling records and call logs.
• Ensure compliance with HIPAA and patient confidentiality requirements.
• Deliver exceptional customer service to patients, families, providers, and staff.

Skills

Communication skills

Organizational skills

Multitasking

Education

Associate degree in Business, Finance, Healthcare Administration, or related field

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Alliance Cancer Specialists is seeking a compassionate, detail-oriented Pre-Services Coordinator to join our Admin.Office in Trevose, PA. You will be the first contact for patients, aiding scheduling and registration with professionalism and empathy.

The role requires at least three years in medical scheduling or patient registration, proficiency with Microsoft Office, and strong communication. A high school diploma is required; an Associate degree is preferred to support运营.