Compassionate Patient Registration Specialist

R1 RCM Holdco Inc.; Orem (UT); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative to assist patients checking into Intermountain Orem Community Hospital. The role is part-time with PRN/on-call duties, fast-paced at times, requiring accurate data entry, strong listening, and compassionate communication to ease patient anxiety.

No healthcare experience is required; training will be provided. You will be coached on vaccine requirements, background checks, and using hospital software while helping patients complete

Qualifications

• Excellent customer service experience required.
• Preferred: medical experience.

Responsibilities

• Assist patients checking into the hospital and answer questions during registration.
• Input patient information accurately while using multiple software systems.
• Listen with compassion to address fears, concerns, and questions.
• Support clinical staff by helping patients navigate the registration process.

Skills

Customer service

Medical experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative to assist patients checking into Intermountain Orem Community Hospital. The role is part-time with PRN/on-call duties, fast-paced at times, requiring accurate data entry, strong listening, and compassionate communication to ease patient anxiety.

No healthcare experience is required; training will be provided. You will be coached on vaccine requirements, background checks, and using hospital software while helping patients complete