Compassionate Patient Dining Specialist

Compass Healthcare; Birmingham (AL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare in Birmingham, AL is hiring a full-time Patient Dining Associate (Dietary Aide) to support unit-based patient meal service, help patients with menu selections, assemble and deliver trays, and ensure accuracy and timeliness.

This role requires customer service experience, ability to follow dietary guidelines, and the physical ability to lift up to 100 pounds. The team offers a comprehensive benefits package within Compass Group.

Qualifications

• Ability to read, write and interpret documents in English.
• Basic computer and mathematical skills.
• Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Responsibilities

• Help patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
• Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
• Follows facility and department infection control policies and procedures.
• Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
• Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Performs other duties assigned.

Skills

Customer service experience

English literacy

Basic math & computer skills

Job description

Morrison Healthcare in Birmingham, AL is hiring a full-time Patient Dining Associate (Dietary Aide) to support unit-based patient meal service, help patients with menu selections, assemble and deliver trays, and ensure accuracy and timeliness.

This role requires customer service experience, ability to follow dietary guidelines, and the physical ability to lift up to 100 pounds. The team offers a comprehensive benefits package within Compass Group.