Compassionate Patient Care Observer

Abrazo Health; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings with company

Generous paid time off

Career development opportunities

Health savings accounts

Employee Assistance program

Voluntary benefits

Job summary

Abrazo Health in Phoenix is seeking a dedicated patient sitter to provide constant observation under RN supervision, ensuring patient safety, dignity, and comfort during their healthcare journey. You will stay with patients, manage call lights, assist with transport, document observations, and support the care team while adhering to privacy and safety protocols.

This role emphasizes compassionate communication, strict attention to activity level orders, and reliable presence to prevent

Qualifications

• Education: High school diploma or equivalent.
• Certifications: Current American Heart Association BLS certification.
• Special Skills: Read English, prioritize work, and provide good customer service.

Responsibilities

• Keeps patient within view at all times.
• Never leaves patient unattended.
• Uses the call light/intercom system to summon staff for assistance or needed equipment/supplies.
• Accompanies and stays with patient when transported off the unit for any diagnostic tests or procedures; asks nurse before accompanying.
• Remains in patient room at all times and does not leave without RN approval or relief.
• Documents observations on flow sheet as instructed and indicated.
• Keeps patient room door open/partially open at all times and keeps bathroom door open.
• Maintains confidentiality of all patient information; refrains from discussing patient information with anyone other than nurse or physician.
• Conveys compassion, empathy, and understanding in communication with patients.
• Seeks guidance and direction when unsure and informs nurse if patient expresses desire to harm self/others or wants to leave the hospital.
• Provides report to relief patient sitter and to nurse prior to leaving at shift end.
• Provides constant observation and avoids distractions from personal devices.

Skills

Reading English

Prioritizing work

Customer service

Education

High school diploma or equivalent

BLS certification

Job description

Abrazo Health in Phoenix is seeking a dedicated patient sitter to provide constant observation under RN supervision, ensuring patient safety, dignity, and comfort during their healthcare journey. You will stay with patients, manage call lights, assist with transport, document observations, and support the care team while adhering to privacy and safety protocols.

This role emphasizes compassionate communication, strict attention to activity level orders, and reliable presence to prevent