Compassionate Patient Care Assistant | ECG & Clinic Support

Emergency Care Specialists; Grand Rapids (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Emergency Care Specialists in Grand Rapids, MI is seeking a Patient Care Assistant to support both patients and clinical staff. You will assist with direct patient care, coordinate scheduling, document in the EHR, and help with basic procedures and equipment.

The role emphasizes HIPAA compliance, infection control, and a compassionate, team-focused approach. Candidates should have a high school diploma, BLS preferred, and prior healthcare exposure.

Qualifications

• High school diploma or equivalent required; pursuing nursing or other medical education preferred.
• BLS Certification preferred prior to start and required within 30 days of hire.
• Previous healthcare experience, familiarity with EHR systems, and understanding of clinical workflows are strongly preferred.

Responsibilities

• Coordinate patient scheduling with attention to timeliness and needs.
• Verify insurance eligibility, benefits, and authorizations prior to service delivery.
• Assist with point-of-service payments, billing inquiries, and financial documentation.
• Serve as liaison between patients, providers, and administrative staff to facilitate communication.
• Maintain cleanliness and organization of exam rooms and equipment.
• Ensure adequate inventory of medical supplies and assist restocking as needed.
• Support a safe, clean, and welcoming environment for all patients and staff.
• Perform patient care duties under RN supervision.
• Record patient data including vitals and other measurements.
• Perform 12-lead ECGs; assist with rooming patients.
• Infection prevention: clean rooms and spaces.
• Assist with ambulation and transport within the clinic.
• Set up and apply DME (splints, supports).
• Prepare exam rooms and assist with procedures (Laceration repair, I&D, wound care, etc.).
• Document clinical information in the EHR; operate clinical equipment for monitoring.

Skills

Multitasking

Attention to detail

Patient communication

Team collaboration

EHR familiarity

Education

High school diploma

Pursuing nursing/medical education

BLS certification

Tools

EHR software

Job description

Emergency Care Specialists in Grand Rapids, MI is seeking a Patient Care Assistant to support both patients and clinical staff. You will assist with direct patient care, coordinate scheduling, document in the EHR, and help with basic procedures and equipment.

The role emphasizes HIPAA compliance, infection control, and a compassionate, team-focused approach. Candidates should have a high school diploma, BLS preferred, and prior healthcare exposure.