Compassionate Patient Access Specialist

Providence Health & Services; Mission Viejo (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Providence Health & Services is seeking a Patient Services Specialist - Journey Level to handle core front-office functions with increasing independence. You will register patients, schedule appointments, verify insurance, and perform general clerical duties, delivering compassionate service as part of the care team.

Join Providence Medical Foundation and contribute to a culture built on understanding, commitment, and mutual respect.

Qualifications

• 1 year customer service, medical office, or healthcare experience (or 6 months experience as a Providence employee in an Associate position).
• Strong communication and front-office problem-solving skills.

Responsibilities

• Register patients and collect necessary demographics and insurance information.
• Schedule and manage patient appointments with accuracy and timeliness.
• Verify insurance coverage and benefits; coordinate with care teams as needed.
• Perform general clerical duties to support a smooth front-office workflow.

Skills

Customer service

Job description

Providence Health & Services is seeking a Patient Services Specialist - Journey Level to handle core front-office functions with increasing independence. You will register patients, schedule appointments, verify insurance, and perform general clerical duties, delivering compassionate service as part of the care team.

Join Providence Medical Foundation and contribute to a culture built on understanding, commitment, and mutual respect.