Patient Services Lead: Front Desk & Scheduling

Providence Health & Services; Orange (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Providence Medical Foundation seeks a Patient Services Specialist at journey level to perform core front-office functions with increasing independence. Responsibilities include patient registration, appointment scheduling, and insurance verification, plus general clerical duties to support the care team.

As part of Providence, you will contribute to compassionate service and operational excellence for patients and families.

Qualifications

• 1 year of customer service experience in a medical/healthcare setting.
• 6 months as a Providence employee in an Associate position.

Responsibilities

• Handle patient registration, appointment scheduling, and insurance verification.
• Perform general clerical duties and support the care team to ensure efficient patient flow.

Skills

Customer service

Healthcare experience

Job description

Providence Medical Foundation seeks a Patient Services Specialist at journey level to perform core front-office functions with increasing independence. Responsibilities include patient registration, appointment scheduling, and insurance verification, plus general clerical duties to support the care team.

As part of Providence, you will contribute to compassionate service and operational excellence for patients and families.