Compassionate Patient Access Specialist

UofL Health; Louisville (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a Patient Access Registrar to greet and assist patients, collect personal, demographic, guarantor and insurance information, and explain payment options at the point of admission.

The role emphasizes accurate data entry into the hospital system, adherence to policies, confidentiality, and teamwork with physicians, nurses, and front-desk staff to ensure smooth patient flow and proper billing.

Qualifications

• Interviews patients and collects demographic, insurance and payment information.
• Maintains patient confidentiality per HIPAA and hospital policy.
• Uses the SMS system to assign patient types and initiate admissions and billing.

Responsibilities

• Interviews patients courteously and collects required information.
• Ensures accuracy of insurance details and signatures.
• Maintains efficient patient flow and accurate billing readiness.
• Complies with HIPAA and hospital policies.

Skills

Customer service

Communication

Teamwork

Multitasking

Professionalism

Education

High School Diploma or equivalent

Tools

SMS hospital system

Job description

UofL Health in Louisville, KY is seeking a Patient Access Registrar to greet and assist patients, collect personal, demographic, guarantor and insurance information, and explain payment options at the point of admission.

The role emphasizes accurate data entry into the hospital system, adherence to policies, confidentiality, and teamwork with physicians, nurses, and front-desk staff to ensure smooth patient flow and proper billing.